Customer reviews from Scotts
Scotts - Turf Builder Thick'R Lawn Sun & Shade, 12 lb - Black
Average customer rating
3.9
(457 Reviews)
Rating breakdown 457 reviews
5 Stars
283
4 Stars
36
3 Stars
22
2 Stars
24
1 Star
92
94%of customers recommend this product.
(
60 out of
64)
Customer Reviews for Scotts - Turf Builder Thick'R Lawn Sun & Shade, 12 lb - Black
Customer Rating
1
I used this last year
on April 11, 2020
Posted by: Bo12
from Maryland
I used this last year it grew fast and thick, but this year I have crabgrass everywhere. I did not have it prior to using this product!!!
Response from ScottsBy Agent, Consumer Services , April 14, 2020
We are sorry that you are not satisfied with Scotts Turf Builder Thick'R Lawn Sun and Shade Mix. All of our Scotts seeds are thoroughly cleaned and is 98.9% to 99.9% weed seed free. Natural soil contains thousands of seeds and when soil is disturbed, such as by rototilling, seeds that were deep in the soil may be brought to top of soil where growing conditions are better allowing them to germinate. We do have a product guarantee that covers all of our products that we would be happy to extend to you. We would like to discuss this issue more with you so that we can extend to you this guarantee as well as to learn more about this issue. At your earliest convenience, we ask that you contact us. The following link will take you to our contact page: http://tinyurl.com/mds8zo5
Written by a customer while visiting Scotts
Customer Rating
1
No Joy
on May 3, 2020
Posted by: JayH
from Yokosuka, Japan
Ive been watering and following all the instructions and no joy on getting germination. Maybe an issue the bag coming overseas. Military family in Asia. Temperatures are in the low to mid 70s.
Response from ScottsBy Agent, Consumer Services, June 11, 2020
We apologize for your encounter with Scotts Turf Builder Thick'r Lawn Sun & Shade. This Grass Seed will germinate best when temperatures are consistently in the 65-80°F range. Also, keep in mind that this product is intended to seed bare areas and not to start a new lawn. We are available at the following link to continue discussing this: http://tinyurl.com/mds8zo5
Written by a customer while visiting Scotts
Customer Rating
1
Not a single seed germinated
on May 7, 2020
Posted by: npx05
I bought this in the fall, kept it inside for the winter, and planted it 2 weeks ago. I overseeded a patchy area in my back yard where we have a few trees and regular grass never roots well. Temperature kept between 36 at night to 67 during the day. Watered and rained on according to instructions. Not one seed germinated. I could understand it failing, but no germination at all is really unfortunate. Cannot recommend product.
Response from ScottsBy Agent, Consumer Service, June 17, 2020
We apologize you did not get the results you expected when using Scotts Turf Builder Thick'R Lawn Sun & Shade. This grass seed will germinate best when temperatures are consistently in the 65 - 80 degree F range. Cool nighttime temperatures and fluctuating temperatures will slow germination. Weed control used in the area can also inhibit seed germination. We want you to be confident in our products. For this reason, we offer a product guarantee. At your earliest convenience, please contact us at http://tinyurl.com/mds8zo5.
Written by a customer while visiting Scotts
Customer Rating
1
not a good product
on May 12, 2020
Posted by: Wbsbiker
from Chino, Ca
I used this product approx. 1 month ago, used as directed, and no grass came up at all. Very disappointing.
Response from ScottsBy Agent, Consumer Services , June 22, 2020
We are sorry to hear that Scotts Turf Builder Thick'R Lawn Sun & Shade did not germinate as expected. This seed will germinate best when temperatures are consistently between 65-85 degrees for about 3 weeks. We want you to be aware that we do back our product with a product guarantee. Please do not hesitate to contact us if you would like to speak further about this. You can reach us at http://tinyurl.com/mds8zo5
Written by a customer while visiting Scotts
Customer Rating
1
Does Not Work
on May 20, 2020
Posted by: HelloKimmy21
from Tampa, FL
I was very excited to try this product. I wanted to fill in some more barer spots in my lawn and strengthen what was already there. I followed the instructions to a tee. Prepared the areas, used the recommended spreader settings, watered daily. More than three weeks later and nothing. Absolutely no new growth or change to my lawn. What a huge disappointment and waste of money.
Response from ScottsBy Agent, Consumer Service, June 27, 2020
We would like to apologize for your disappointment in our Turf Builder Thick'r Lawn Sun and Shade. It is possible that cool nighttime temperatures and fluctuating temperatures slowed down the germination. We are committed to making this right for you. Please contact us at https://tinyurl.com/y8nvfsca and refer to this review so we can further assist you.
Written by a customer while visiting Scotts
Customer Rating
1
Waste of money
on May 21, 2020
Posted by: Dan L
from Colorado Springs, CO
I purchased this product a month ago. Used it as directed, and nothing. absolutely no new grass growth. I have used Scotts products fro years, and have always been happy. Don't waste your money on this one!
Response from ScottsBy Agent, Consumer Service, June 26, 2020
Dan. we're sorry to hear about your experience with our Scotts Turf Builder Thick'R Lawn Sun & Shade. We'd like to give you some tips on this product for the best results. Daytime temperatures need to consistently be above 65 degrees. In the spring it takes a lot of consistently warm temperatures to warm up the soil. Cool nighttime temperatures and fluctuating temperatures will slow germination but will not hurt the seed. We are committed to making this right for you. Please contact us at https://tinyurl.com/y8nvfsca and refer to this review so we can further assist you.
Written by a customer while visiting Scotts
Customer Rating
2
What's in it?
on May 21, 2020
Posted by: RichCo
from NJ
After spending 20 minutes reading the articles on the site and learning about each type of grass, the grass seed available for purchase on this site DO NOT have information about what types of seeds are in the bag? WHY?
Response from ScottsBy Agent, Consumer Service, June 26, 2020
We apologize for your dissatisfaction with our Scotts Turf Builder Thick'R Lawn Sun & Shade. As this is a blend of seeds designed for sun and shade, the blends may change from season to season. That is why we don't list them individually on the label. We can tell you the current blend is Wendy Jean Creeping Red Fescue, Fenway Creeping Red Fescue, Vision Perennial Ryegrass, Majesty II Perennial Ryegrass, Avalanche Kentucky Bluegrass, and Gaelic Kentucky Bluegrass. We are committed to making this right for you. Please contact us at https://tinyurl.com/y8nvfsca and refer to this review so we can further assist you.
Written by a customer while visiting Scotts
Customer Rating
1
Waste of money and time
on May 23, 2020
Posted by: Parveen
from Dallas
I bought this thicker lawn after installing the Scott app on my phone for my lawn care. I used all the steps as mentioned on the bag. I cut the grass on lower mower settings , dethach my lawn, used the spreader to spread as per the settings mentioned on the bag. I watered every day and keep the soil moist but i am highly disappointed with this product.
Response from ScottsBy Agent, Consumer Services, June 30, 2020
We apologize for the issues you have encountered with Scotts Turf Builder Thick'R LawnTM Sun & Shade. Seeds will not germinate if the temperatures are cold at night, or are fluctuating from high day temperature to very low night time temperatures. We offer a guarantee that extends to all of our products. If this interests you, we ask that you contact us at https://tinyurl.com/y8nvfsca.
Written by a customer while visiting Scotts