I've been a fan of using Scott's products exclusively for ages. I'm one of the few neighbors remaining who still maintain their lawns. Many have opted for commercial providers who offer comfort and convenience along with competitive pricing compared to your product's cost. This may be my last summer of maintaining my lawn as your pricing and my aging abilities will be taking me from your market.
Response from ScottsBy Customer Care, April 7, 2025
Thank you for your feedback. If there is anything we can do to help you have a 5-star experience, please contact our Consumer Services team at 888-270-3714 for assistance.
Although this was advertised as for Northern lawns and I'm in South Carolina, the deal was too good to pass up. From years of using the products in my opinion there's not enough difference in the products to not have taken the deal.
Scotts lawn products are superior but the spreaders are absolutely junk, I’ve purchased around 5 of the spreaders in the past few years and none lasted more that two seasons. The new Mini Spreader failed after one application, did not spread evenly and then jammed. The black colored spreaders sold in the past were much better. I think most customers would be willing to spend more money for a better quality spreader
Response from ScottsBy Customer Care, April 8, 2025
We are sorry to hear you had trouble with your Scotts Turf Builder EdgeGuard Mini. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.
I use Scotch products every year and I always have a great lawn. Thanks again for the great deal on your products and the new spreader it’ll be put to good use.