Customer Reviews for Scotts - Turf Builder EdgeGuard DLX Broadcast Spreader - Green
Customer Rating
1
Broke during first time use.
on June 20, 2022
Posted by: Jay S
I bought this product a few weeks ago and just used it for the first time and it broke before I could even finish my lawn.
Response from ScottsBy Agent, Consumer Services, June 21, 2022
Jay, we're sorry to hear about your experience with Scotts Turf Builder DLX Spreader and we appreciate your feedback. Reach out to us here for assistance with our product guarantee: https://tinyurl.com/y8nvfsca
Written by a customer while visiting Scotts
Customer Rating
1
Terrbile......do NOT buy
on October 22, 2022
Posted by: SJM22
Scotts should be put out of business for selling such a poor quality product. My experience is the same as those who have also given 1 Star. Plastic rod to the wheel broke thus making the spreader unusable. Recycled last week. I wish I took pictures to publish. This is not the first time this has happened. I was looking to buy a new one only to find out there are hundreds who have the same shared experience.
Response from ScottsBy Agent, Consumer Services, October 24, 2022
We're sorry to hear about your experience with the Scotts Turf Builder DLX Spreader and appreciate your feedback. Reach out to us here if we can assist you further: https://www.scotts.com/en-us/help-center
Written by a customer while visiting Scotts
Customer Rating
1
Worked 1-1/2 times
on January 9, 2023
Posted by: Papi Jo
My old Scott’s Spreader lasted 10 yrs so, went and bought a nice new one. I’m one of those that enjoys my 60 x 75 lawn. The new one last 1-1/2 times. I was spreading winter rye. Easy work and the right wheel fell off! On inspection, the axle assembly was worse than a child’s toy! Bad, don’t waist your money. In the photo, still has the sticker and the plastic pins during shipping.
Response from ScottsBy Consumer Services Admin, Customer Care, February 22, 2023
We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714 for assistance.
Written by a customer while visiting Scotts
Customer Rating
1
No meaningful instructions
on April 25, 2023
Posted by: MarkP
No meaningful instructions. Nothing online about how to use the dial settings. No user manual available on line. Once you buy, you are on your own to figure out the rest.
Response from ScottsBy Consumer Services Admin, Customer Care, April 25, 2023
We're happy to provide some tips that should help you use your new Scotts Turf Builder EdgeGuard DLX Broadcast Spreader.
Always fill your Scotts Turf Builder EdgeGuard DLX Broadcast Spreader on a flat surface. The setting to be used is dependent on the product being applied with the spreader, and as such, will be found on the package of the product itself or can be obtained by contacting Scotts Customer Service if not found on the package. Avoid streaks by slightly overlapping each spreading pattern by approximately 1 1/2 feet. To achieve this, each pass should be about 5 feet apart from center of spreader to center of spreader. Engage the Edgeguard to avoid getting the product you're applying into unwanted areas. Use a walking speed of approximately 20 feet every 5 seconds (a brisk walk).
Written by a customer while visiting Scotts
Customer Rating
4
on April 18, 2024
Posted by: johnj711
I have had my spreader for several years and it works great. However, the small spinner on the inside of the well broke. Is there a part number so I can order a replacement?
Written by a customer while visiting Scotts
Customer Rating
1
Short Cable Life Due To Cheap Design
on May 11, 2024
Posted by: Ren417
Only a season and a half old and the Edgeguard control cable has already broken.
The design has several right angle bends in the central wire inside the lever housing to allow the wire to engage the actuating lever. No surprise that the wire broke at one of those sharp bends.
I could understand if the lever was being forced against a jam but that was not the case.
Written by a customer while visiting Scotts
Customer Rating
1
Not Worth the $---poor quality
on June 23, 2024
Posted by: Totally Disappointed
Purchased last fall 2023 to spread fertilizer. This spring 2024 I noticed a grinding noise from rt wheel. Went to spread Grub-X this past week (June) and spreader worked intermittently. Heard grinding noise again. Also, Edge guard handle stopped working (Heard a snapping sound within the handle component), so I had to move the dial by hand. Removed the plastic orange hub cap to check the rt wheel and noticed black slivers of broken plastic. Evidently the gears are made of cheap plastic material and don't hold up. I would definitely not purchase again. Lesson learned--read reviews. I had always purchased Scott spreaders in the past, but I guess they no longer emphasize quality.
Response from ScottsBy Customer Care, June 24, 2024
We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 888-270-3714.
Written by a customer while visiting Scotts
Customer Rating
3
Flimsy product pieces!!
on July 31, 2024
Posted by: Htownsticks
I have had my spreader for about 2 years now and it was doing good until a few days ago. I mainly use use to spread fertilizer or lime. While I was using, I noticed nothing was sinking down like it would normally do. I came to see the plastic agitator loosened from the connector, cause it not to be flushed to the fill tank. Once placed back on, I continued about another 20ft for it to completely fall apart from the gear box. I can't understand how this could happen with basic granules. I take care if my equipment after every use, so it's not like I was careless.
Response from ScottsBy Customer Care, August 1, 2024
We're sorry to read about your disappointment with the Scotts Turf Builder DLX Spreader and appreciate your feedback.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.