Customer reviews from Scotts
Scotts - Turf Builder Winterguard Fall Lawn Food - Black
Average customer rating
2.9
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
15
4 Stars
3
3 Stars
4
2 Stars
0
1 Star
18
Customer Reviews for Scotts - Turf Builder Winterguard Fall Lawn Food - Black
Customer Rating
1
Smaller bag at same cost ! Old man
on October 7, 2023
Posted by: German
You products work great but are way out of hand on the prices ! Please rethink you product cost ! Your smaller amount at same price is not fooling anyone !
Response from ScottsBy Customer Care, October 7, 2023
Thank you for your feedback. We will share this feedback with the appropriate department. If there is anything we can do to help you have a 5-star experience, please contact our Consumer Services team at 888-270-3714 for assistance.
Written by a customer while visiting Scotts
Customer Rating
3
on September 28, 2023
Posted by: Lon82
This Scotts product works wonders after a hurst summer.. bring my lawn back in just couple of days.. amazing 👏 but the price is getting outta hand
Response from ScottsBy Consumer Services Admin, Customer Care, September 29, 2023
Thanks for your feedback. In order to best understand any concerns and answer your questions, please reach out to us at 888-270-3714 so that we can assist.
Written by a customer while visiting Scotts
Customer Rating
1
Reduction of bag size
on November 2, 2023
Posted by: Lawn Enthusiast
Last evening, I discovered Scotts went from 15,000 sq ft. bags to 12,000 sq ft. bags with a price increase. What a disservice to your loyal clients. To find the positive out of this, maybe its a perfect time to shop around competing products. Thanks Scotts.
Response from ScottsBy Customer Care, November 3, 2023
Thank you for your feedback regarding Scotts Turf Builder Winterguard Fall Lawn Food. We will share this feedback with the appropriate department. Please share your comments regarding pricing of the product directly with the retailer.
If there is anything we can do to help you have a 5-star experience, please contact our Consumer Services team at 888-270-3714 for assistance.
If there is anything we can do to help you have a 5-star experience, please contact our Consumer Services team at 888-270-3714 for assistance.
Written by a customer while visiting Scotts
Customer Rating
1
EXTRA EXTRA .........Shrinkflation hits Scotts!!!
on November 14, 2023
Posted by: OHIO Chris
I will no longer be using your product if you don't change the size of the bags back. It isn't about the pricing as I am willing to pay more, and watch for sales. Its about sizing and am not going to be buying multiple bags just to go to waste. You do not offer resealable bags so anything that isn't used pretty much goes to waste as its one giant clump the next year. I rather pay more for a different brand and not waste product. Yet another company trying to dup its customers by making them pay more for less.
Response from ScottsBy Customer Care, November 14, 2023
Thank you for your feedback. We will pass this along to our Research and Development team.
Written by a customer while visiting Scotts
Customer Rating
3
Reduced quantity
on September 5, 2023
Posted by: Bill72
So why is Scott's taking a 5000 sf bag and reducing it to 4000??? I have always used 5000 for my yard now I have to buy 2 bags and have leftover. Time to look at other products.
Response from ScottsBy Consumer Services Admin, Customer Care, September 8, 2023
We're sorry to read about your disappointment with Scotts Turf Builder Winterguard Fall Lawn Food and appreciate your feedback.
Thank you for taking the time to let us know your thoughts regarding the 4,000 sq. ft. bags of lawn food. The sizes that are offered are based on the results of consumer research, manufacturing capability, and what retailers want to carry in their store. Your comments will be passed on to the appropriate marketing team who is responsible for determining product sizes.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Thank you for taking the time to let us know your thoughts regarding the 4,000 sq. ft. bags of lawn food. The sizes that are offered are based on the results of consumer research, manufacturing capability, and what retailers want to carry in their store. Your comments will be passed on to the appropriate marketing team who is responsible for determining product sizes.
We want you to be confident in our products. For this reason, we offer a product guarantee to our consumers. At your earliest convenience, please reach out to us at 888-270-3714 if we can further assist.
Written by a customer while visiting Scotts
Customer Rating
4
Good but poor value
on September 27, 2023
Posted by: Mofo
This is an excellent fertilizer I have used for over 10 years. However, due to the recent reduction in bag size and the egregious price increase I will be using alternatives in the future. I can buy the elite fertilizers at this price. Thanks Scotts for steering me into higher quality lawn care products.
Written by a customer while visiting Scotts
Customer Rating
4
Price out of hand
on October 3, 2023
Posted by: unhap
As someone else stated, good productbut price is exorbitant! And now, like everyone else, you cut the amount from 15k to 12k and think no one will notice, NOT.
please don't reply with your automated response of call customer service.
Written by a customer while visiting Scotts
Customer Rating
5
It's a tool that woks well if used propery
on May 14, 2023
Posted by: diy lawncare person
I used it after the leaves were down to round out the year and provide a long lasting overwinter treat for the lawn. I use mostly organics the rest of the year. I like the small prill size of this premium product as it dispenses through a drop spreader easily (I used a scotts drop spreader), and covers nicer compared to larger round balls other companies produce. I like the quicker ammonium sulfate, and then slower release types of urea in this, as well as the natural sulfate of potash (potassium sulfate) for cold stress and helps resist dormancy, the color loss was minimal this year as it was a very mild winter with hardly and extreme cold below 20 or lengthy snow cover, (Snow cover can be a benefit when its really cold and windy though). I don't exactly remember if I used the #10 or 8 or 6 setting on the drop spreader, It's not as much of a risk of burning putting it down heavier after the leaves are down when its good and chilly down to freezing at night, it has more lasting effect through to the spring then. It's not a pre- nor a post- emergent and isn't to blame for weeds. This is the best "winterizer" available for cool season lawns that see freezing down to 20F and below in my opinion, so it stands to reason it's not the cheapest either. You could buy the separate ingredients list on the label perhaps for less money and if you really have large multi acreage property, but this makes it an easy one time application for me, I used 8 of the 32.6 lb bags over the 1.5 acres I applied it to and I applied a little heavier than bag rate perhaps (unintentionally). I didn't experience any burning though. I think you want it cold enough like slightly before your last mow somewhere mid-to-late November in my area (south eastern PA), after all the autumn leaves are down and cleaned up off of the lawn.
Written by a customer while visiting Scotts