Customer reviews from frigidaire.com
Frigidaire - 18.3 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Average customer rating
4.4
(1,898 Reviews)
Rating breakdown 1,898 reviews
5 Stars
1,274
4 Stars
403
3 Stars
89
2 Stars
39
1 Star
93
Customer Reviews for Frigidaire - 18.3 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Customer Rating
4
on October 4, 2022
Posted by: LouBaz
[This review was collected as part of a promotion.] The refrigerator works well. Also the ice maker. My only issue is when the door gets open it just sits there. I expected to have some automatic door closer ability.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, October 14, 2022
Thank you for such an awesome review, LouBaz! It's great to hear that your refrigerator is working so well for you, except for the concerns with the door. The auto-close door feature will ensure that the door is not left ajar once the door is left open 5" or less. We're here if you may have any questions or concerns with using your new appliance. Please feel free to Live Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Having to replace after 2 years
on November 22, 2022
Posted by: Chris8320
After replacing the start relay and capacitor trying to diagnose the problem, it turns out the compressor has died. Two years old. I've never had a fridge compressor die after two years. The cost to replace a compressor is almost the price of a new fridge so now we have to go buy a new one. I'll never buy another frigidaire again. There's a reason the manufacturer warranty is only a year.
Response from frigidaire.comBy Kiara, Online Outreach Specialist, November 28, 2022
Hello Chris8320! We regret to hear about your experience with this unit. We understand your concerns and would like an opportunity to research more and review the options available for assistance. At your earliest convenience, please take a moment to chat with us at Frigidaire.com or call us at 877-435-3287, Monday through Friday from 8:30 am-8 pm EST. Kindly, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
1
great up till warranty expires
on May 18, 2023
Posted by: Arben
I'm a property manger. I've had 6 fridges this model that all the compressors just stopped working on them right when they hit 13 months on them. a month past the warranty expired. Do you guys make them to stop after a 12month period so we can call service and pay this crazy price to repair. I'm going to contact the BBB about this issue.
Response from frigidaire.comBy Owen, Online Outreach Specialist, May 19, 2023
Hello Super,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. You can contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist so that we can resolve your concern.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 8, 2024
Posted by: rfguinn
[This review was collected as part of a promotion.] So far, so good. The proof of the quality of any given product cannot be accurately determined until years after it has been in service.
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love the vegetables bins
on February 10, 2020
Posted by: Cookie 5
[This review was collected as part of a promotion.] I’m very happy to have gotten this refrigerator , it’s just what I needed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of space for everything!
on February 18, 2020
Posted by: ausumn
[This review was collected as part of a promotion.] I have had my fridge for a couple of weeks now and I am in love. It is so roomy and the adjustable shelves are great. I like that the deli drawer slides out of the way. I am so happy with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great!
on March 2, 2020
Posted by: Melamerlo
[This review was collected as part of a promotion.] We’ve had our new fridge for about 2 months now and it’s working perfect! We’re so happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fridge
on March 22, 2020
Posted by: Alikat07
[This review was collected as part of a promotion.] We just got this refrigerator about a month ago. I like it. Roomy. The only things that both me are the drawers for produce storage don't seem to go in smoothly and loose, not on a track, there's no ice compartment or hook up inside but has a copper pipe in back of fridge. Strange. I'm glad a saved my ice trays from last fridge.
But I received my fridge on the energy savings program through PG&E, so can't really complain on a free fridge. I don't need a smart fridge or ice maker (although maybe in future for one with h20) Those are the only hiccups right now.
But I received my fridge on the energy savings program through PG&E, so can't really complain on a free fridge. I don't need a smart fridge or ice maker (although maybe in future for one with h20) Those are the only hiccups right now.
Written by a customer while visiting frigidaire.com