Customer reviews from frigidaire.com
Frigidaire - 18.3 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Average customer rating
4.4
(1,898 Reviews)
Rating breakdown 1,898 reviews
5 Stars
1,274
4 Stars
403
3 Stars
89
2 Stars
39
1 Star
93
Customer Reviews for Frigidaire - 18.3 Cu. Ft. Garage Ready Top Freezer Refrigerator - White
Customer Rating
5
Great size and color!
on October 12, 2020
Posted by: Zouzo
[This review was collected as part of a promotion.] I am very happy with my Frigidaire. Definetly will buy more appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very much like the Top Freezer and its size of 4.9 cf.
on October 13, 2020
Posted by: BB07
[This review was collected as part of a promotion.] Given the times we needed to replace a 17 cf freezer and a replacement was going to take 'time'! Since we only have an 18 cu ft freezer in our kitchen with limited refrigeration we elected chose to replace our downstairs freezer with a refrigerator. Great choice. I will live with the smaller freezer so I can also have some refrigeration room. Very happy with this move. Life changes and we much make accommodations. Both downstairs appliances was/is Frigidaire's. I really like how they are put together and the features they have.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great improvements and quality.
on October 13, 2020
Posted by: Matues
[This review was collected as part of a promotion.] I bought this to replace my 2007 Frigidaire 18.3 cu.inch.
Written by a customer while visiting frigidaire.com
Customer Rating
1
six months and it is dead
on October 15, 2020
Posted by: Steph1904
[This review was collected as part of a promotion.] I was very happy at first with this product, but after six months it stopped working. The part that failed can not be replaced in home, so the fridge, still under warranty, is supposedly being replaced. This problem with the fridge may have just been a bad part that got through, but I feel it important to report the problem.
Response from frigidaire.comBy Online Outreach Specialist, October 22, 2020
We're sorry to hear that you're having this experience with your refrigerator, Steph1904.
We would like an opportunity to review your account and see what assistance might be available. Please look for our email communication to you shortly. Kindly, Courtney
We would like an opportunity to review your account and see what assistance might be available. Please look for our email communication to you shortly. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features!
on October 16, 2020
Posted by: rjnopus
[This review was collected as part of a promotion.] I bought this as a backup refrigerator—it’s working great so far. Very attractive appearance. Love the auto close doors.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Ok. Not great.
on October 17, 2020
Posted by: Micka001
[This review was collected as part of a promotion.] Bought this two or 3 months ago. First discovered that there's no light in the freezer compartment. Major inconvenience. And the door hinge clicks loudly when opening. That will be replaced. Plusses are that it has great capacity on the door for holding wide variety of items. Same with the interior.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Less than 1 yr old and lost all food in fridge and freezer
on October 19, 2020
Posted by: Dee 2344
[This review was collected as part of a promotion.] Not happy that it broke so soon. Less than year old
Response from frigidaire.comBy Briana, Online Outreach Specialist, October 26, 2020
Hello, Dee 2344! Thank you for sharing your review with us. We are sorry to hear that your refrigerator is not functioning properly. We would be more than happy to look into this for you. We have sent you a direct message regarding your concerns. We look forward to speaking with you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Some pros and cons.
on October 19, 2020
Posted by: Wendover
We just received this product 2 days ago to replace a 24 year old Frigidaire refrigerator that had rusted out underneath and was leaking water from the pan. We went with this brand for the reliability of the name but things have changed over the years apparently. The door shelves are very cheap in assembly (I'd be afraid to put a gallon of anything on the door as they suggest) and there are no air holes anywhere on the inside of the fridge door like they show on the video for perfect even air flow; there are air holes though in the freezer door as shown. The sliding deli drawer and fruit/vegetable drawers are also a cheaper/thinner plastic than my old fridge. With the easy close doors, where it automatically closes if you push it passed the 5" positioning, is not so easy; it actually stops 5" from closing if you don't push it very hard so we'll have to get used to that since I thought it would make it easier but now I have to worry that it's going to stay open if it wasn't pushed hard enough! This fridge looks very nice, is quiet and actually got up to perfect temperature within 2 hours of plugging it in so those are some positives. Personally, I don't think this product was worth the price we paid but nothing really is in today's society. We've only had it 2 days and haven't really put any food in it yet so we'll see but I'd have to say with the quality of the inside materials, we are pretty disappointed. If they would have had a sample model on the floor at the store for me to see in person, I'm not sure I would've bought this one to be honest.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , October 30, 2020
Hello there, Wendover! We appreciate your feedback. We are sad to learn that you are not fully satisfied with your unit. We understand you have concerns regarding the quality and design of the internal components of the fridge. We will be sure to forward these comments over to our Design and Production team. Should you have any additional questions or concerns about your appliance, please let us know. Reach us from 8:30 am to 8 pm EST Monday through Friday. Via Live Chat on our site or by phone at 1 (800) 374-4432. ~Keyanna
Written by a customer while visiting frigidaire.com