Customer reviews from oster
Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Average customer rating
3.6
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
60
4 Stars
31
3 Stars
12
2 Stars
14
1 Star
28
65%of customers recommend this product.
(
84 out of
130)
Customer Reviews for Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Customer Rating
5
I'm Impressed!
on December 16, 2016
Posted by: Nick D
from Santa Fe, NM, United States
Gender:Male
Cooks just like our big boy. So far have made Cakes, cookies, muffins, pies, and a pizza. Every thing comes out perfect.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
2
Aggravated
on December 13, 2017
Posted by: Unhappy in Ga
from Georgia
Gender:Female
I just bought this toaster oven and have used it a couple of times and it seems ok. Although the reason I purchased this particular oven is because of the 5 yr. warranty. I have tried at least 5 times to register it online and get through all steps BUT have not received the email confirmation yet. What good is a warranty if you have no proof of registration???????
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, January 8, 2018
Thanks for being part of our Oster family! We have reviewed our database and located four submissions on our website between 12/12/17 - 12/13/17 to register your new toaster oven. You should have received an automated confirmation email thanking you for registering your product and asking you to verify your email address by following a link. Be sure to check your spam and junk folders for these emails. We also encourage you to maintain possession of the sales receipt for the duration of the warranty period in case you need it for any reason.
Written by a customer while visiting oster
Customer Rating
5
Excellent Kenmore product sold by Oster
on March 18, 2018
Posted by: DrDo
from Punta Gorda, FL 33950, USA
Gender:Male
Very versatile and exceeds my expectations. So far I have dehydrated 1 lbs. of strawberries, 2 lbs. of bananas, beef jerky, baked very moist chicken breast, tater tots, perfect toast, perfect English muffins, big bunt cake, sweet potatoes and a 11 inch pizza all perfect. You can even do hard boiled eggs without water, just put raw eggs in a cupcake pan 325’ for 30 minutes then into ice/water bath, the shell almost falls off and it’s a perfect hard egg. With a Max. of 1,342 Watts usage via testing with a kill-a-watt gage verses 4,000 to 7,500 watts for a big oven is a real savings very month. Highly recommended.
I would recommend this to a friend!
Response from osterBy Oster Support, Customer Service, April 25, 2018
We greatly appreciate your feedback on your toaster oven! Reading on how our Oster family are enjoying their appliances is what we strive for each day. If you have any questions or concerns, call us at (800) 334-0759 between 9:00 am to 6:00 pm Mon - Fri, EST. Enjoy!
Written by a customer while visiting oster
Customer Rating
5
Great features for the price
on October 7, 2018
Posted by: Bcboy
from Yakima, WA
Gender:Male
This is my second toaster oven. I don’t know why toaster ovens which have more features are cheaper than bread toasters. When my bread toaster died I bought myfirst toaster ovens only lasted 3.5 months it was a black and decker. This one has features I wished I had in the first one. But didn’t know it at the time. This unit looks more professional and expensive than it really is. In hindsight I’m glad it died. So now I got an oven with more room, adjustable rack, more even heating and a 5 year sastisfaction by the manufacturer.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
1
Nice looking but top element stopped working.
on October 28, 2018
Posted by: Katew
from NC
Gender:Female
After a year of minimal use, The top element has stopped working.
Frustrating to have to replace,
Frustrating to have to replace,
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 23, 2019
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Oster as we have been manufacturing high quality products for decades. For direct assistance, please feel free to call us at (800) 334-0759. You can reach us between the hours of 9am-6pm EST Monday-Friday. Our product specialist will be happy to assist you.
Written by a customer while visiting oster
Customer Rating
1
nice looking
on December 19, 2018
Posted by: Nank
from Sarasota Fl
Gender:Female
I purchased this product and it would not heat up at all so I took it back and got a second one. The second one worked for about 6 months then quit heating - I would not recommend this product.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, October 15, 2019
Thank you for bringing this to our attention. That is definitely not the kind of experience that we want you to have. We would love the opportunity to restore your faith in Oster. Please call our customer care team at (800) 334-0759. For your convenience our customer care team is available Mon-Fri 9am-6pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
5
LOVE this Toaster Oven !!
on January 17, 2020
Posted by: LuvMyOsterOven
from AZ
Gender:Female
I have enjoyed this product for a period of time. It is used daily in our home with no complaints. Until a few days ago we noticed the unit wasn’t toasting/heating properly. The 3 oven setting knobs functioning ok, can hear the convection fan running, although the oven still produces heat, I observed that the upper heat elements are not working bc food items on rack dont toast/melt cheese reheat as expected.
If OSTER customer service is reading my post, I would welcome there support. Rather than having to seek out purchasing a new Toaster/Oven, if its possible for me to replace the failed heating elements to restore usability, I have the tools/skills/knowledge to perform this repair. LMK Happy Oster product owner
If OSTER customer service is reading my post, I would welcome there support. Rather than having to seek out purchasing a new Toaster/Oven, if its possible for me to replace the failed heating elements to restore usability, I have the tools/skills/knowledge to perform this repair. LMK Happy Oster product owner
I would recommend this to a friend!
Response from osterBy Consumer Care Department, February 23, 2021
Thank you for leaving such a nice review with regard to our toaster oven. We are glad that you love our product. With regard to your concern about your heating element, please fill-up this form https://www.oster.com/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day! Have a great day!
Written by a customer while visiting oster
Customer Rating
4
Oster toaster oven still working
on February 16, 2020
Posted by: Kmort
from Arizona
Gender:Female
February, 2020. My Convection toaster over was purchased in September, 2014, and is used several times every day. Love how we can put in a pizza and larger containers. The only thing that has gone bad (lasted only 2-3 years) is the convectional part, which is a shame since we really liked it. We live in the southwest and use the toaster oven in the summer all the time. It does not heat up the kitchen like a stove does.
I would recommend this to a friend!
Response from osterBy Consumer Care , December 30, 2020
We are happy to hear that our Oster Designed for Life 6-Slice Toaster Oven lasted for years. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Oster!
Written by a customer while visiting oster