Customer Reviews for Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Customer Rating
4
6 slice counter top convection oven
on May 3, 2021
Posted by: baker2
from Suffern, NY
Gender:Female
I'm sorry to hear all the problems some people had. I've been using it for about a month and am very pleased, as my oven is a rusted ancient electric one. This bakes perfectly. Only problem is that like every other toaster oven I've had, it is impossible to keep new looking. Once it gets stained, you cannot use an abrasive cleaner, and in the process of trying to find the model number, as I would like to order another wrack, I noticed the top is filthy, but I can only use a spray cleaner (I use a vinegar mix). So my questions are: 1-how can I order an additional rack and 2-How can I clean it?
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
4
Durable, compact, and looking
on June 15, 2021
Posted by: AAsh
from California
Gender:Male
Bought this a few years back. Wanted to try convection cooking. The difference between the regular toaster ovens and this was obvious. The food cooked more evenly. The oven was decently priced, looks good. Since it not electronic, instead has old school, knobs, there is not much to malfuction. The heating elements are metallic rods instead of ceramic/glass rods which tend to snap if handled roughly. For the price, this is a great product. The only major drawback in my opinion is that there is no way to only turn on the bottom heating element. Either the top elements turns on (in Broil mode), or both top and bottom in other modes. Sometimes, you just want the food to heat from bottom. This oven does not do that.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Awesome toaster oven for your counter - WANT MORE
on December 19, 2015
Posted by: Myrtle Beach Cook
Gender:Male
[This review was collected as part of a promotion.] Want to buy one for all our houses. They only problem is there is only one rack. We need to use 2 racks. The 2nd rack does not need drip tray. Please tell me if and how I can get a 2nd rack. We would be so happy. Go buy this today and you will love 100%.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Does so much - compact and a great value
on March 5, 2021
Posted by: Happy in Jersey
from New Jersey
Gender:Female
Toasts consistently and perfectly, heats items instantly - no pre-heating and waiting for a large gas oven to become the proper temperature. So great for every day smaller or medium-sized items. Compared to similar devices, some at much higher prices - it is also a great value. I came to the site only because there have been times when I see that the toast is done, so I want to take out the bread and turn the dial to off. There seems to be some resistance in turning it back counter-clockwise. But from a comment below I see that, that is normal and will NOT harm the mechanism. So all good and I am pleased.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, March 8, 2021
Thank you for leaving such a nice review about our toaster oven. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
4
Nice Toaster Oven for Price
on September 16, 2016
Posted by: Richie56
from Omaha
Gender:Male
[This review was collected as part of a promotion.] I bought this toaster oven last month and it is a nice appliance, but it is not perfect. For the price, it is a good buy. The toasting of bread is not perfect, and there is a lot of trial and error in preventing burnt toast. I have read other comments, and it strikes me as odd that the User Manual is not posted on the Website. The little pamphlet that came with the toaster/oven does not qualify as a User Manual. Why not put the entire manual on the website for this appliance and other appliances as a PDF document?? This would be easier on consumers and would reduce the time your Customer Care Dept. would need to send out manuals. Also, someone asked if aluminum pans could be used in the oven...I guess not. That information should also be out there in the Manual.
I would recommend this to a friend!
Written by a customer while visiting oster
Customer Rating
5
Great Value
on February 21, 2019
Posted by: SeniorGal
from Tennessee
Gender:Female
I bought this model to replace a smaller B & D. I am well pleased with the toasting setting-easy to set, very fast and efficient. Evenly toasted too. I baked a pie in it and it browned up nicely without burning. I convection roast vegetables and bake potatoes quickly & perfectly. I am on a seniors budget so I appreciated the good price point where I could afford the turbo convection function. I would buy this unit again. If I was to wish for anything more it might be a tighter seal around the door. It may be designed to allow some heat to escape but I wondered if it was wasting energy. I think it is a win for me & my needs. It is good quality like all Oster products I've used.
Response from osterBy Consumer Care , February 17, 2021
Thank you for leaving such a nice review about our Oster Designed for Life 6-Slice Toaster Oven, Silver. We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Oster!
Written by a customer while visiting oster
Customer Rating
3
Electrical Cord is too short
on March 26, 2017
Posted by: RoseAnn64
from Glenside, PA, United States
Gender:Female
My mother bought this item about two months ago. While the baking feature is great, I am having a problem with a consistent toasting of my bread. I read the guidelines for toasting but even after adjusting the time my toast is burnt on top.
Also, mom and I are rather unimpressed with the electrical cord. It is way too short to reach my wall socket. My last toaster oven had a much longer cord and it reached from behind the toaster to the side wall were the socket is located. I live in an apartment and do not have a lot of counter space and the wall sockets are few and far between.
I would recommend this product for its convection oven but not for making toast.
I would recommend this to a friend!
Response from osterBy Oster, Customer Service, May 18, 2017
Thank you for your feedback and would like you to know that your opinions do not go unnoticed. We want to make the perfect product for our consumers and this helps us go in the right direction. Thank you again.
Written by a customer while visiting oster
Customer Rating
1
poor workmanship
on December 31, 2015
Posted by: dave92029
from escondido, ca
Gender:Male
the p[ower cord is only 24' long, which makes it very difficult to place the toaster oven where i want it on the counter top. there is a black plastic heat shield between the door and body. the heat shield on the right side is missing. the glue is there, just no heat shield. i'm very disappointed in the quality control, workmanship of this product. if it wasn't sl large and heavy i would return it and buy a different brand
No, I would not recommend this to a friend.
Response from osterBy OsterSupport, Customer Service, January 18, 2016
Thank you for bringing this to our attention. i am sorry that you and your TSSTTVDFL2 toaster oven got off to a rough start. Give us a call at (800) 334-0759, and I will be glad to restore your faith back into our brand. Thanks!