Customer reviews from oster
Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Average customer rating
3.6
(145 Reviews)
Rating breakdown 145 reviews
5 Stars
60
4 Stars
31
3 Stars
12
2 Stars
14
1 Star
28
65%of customers recommend this product.
(
84 out of
130)
Customer Reviews for Oster - Oster Convection 4-Slice Toaster Oven, Matte Convection Oven and Countertop Oven - Black
Customer Rating
5
Toaster oven
on October 28, 2020
Posted by: Anonymous
from Memphis
[This review was collected as part of a promotion.] I got this to replace the one I had. It has a convection setting my other one did not have and I like it. It tends to cook rolls a little more evenly than the one I had. I enjoy this oven and I hope it lasts awhile.
Response from osterBy Consumer Care, November 6, 2020
Thank you for leaving such a nice review. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
5
Recipes for this oven.
on December 27, 2021
Posted by: YvonneMadison
from Wi
Gender:Female
I am having a hard time finding recipes for this specific toaster oven. There are very few on YouTube as well as the website for Oster. Or does it matter if I get recipes from another air fryer it’s not a toaster oven air fryer? Please help thank you
Written by a customer while visiting oster
Customer Rating
3
Basic oven, but with some misleading settings
on May 29, 2022
Posted by: Mr Picky
from Florida
This Oster toaster oven is a compact unit, making it easy to find counter space. One of my favorite features is the matte black finish and white lettering for the labels. This makes it easy to see the settings at a distance and the matte finish doesn’t pick up finger prints easily. Beyond that it works and does the job. The opening size is about 10.5 x 5 inches and the maximum depth is 11 inches. That fits a fairly large, oval casserole dish, but not big enough to roast a chicken. The controls are very straightforward and typical, except for two misleading settings. The two settings are Toast and Warm. You’d think that these settings function independently of the other controls, but they don’t. This is a basic toaster, so you have to set the temperature and timer regardless of the function you select. So, the “warm” setting depends on the setting of the temperature setting, so if you set this to “warm” and the temperature to 450F you’re going to burn something. For the Toast setting you also notice that there is a “Toast” marker on the maximum end of the temperature knob. Naturally you think that the Toast function and the Toast temperature setting go together. That would be a mistake and a sure combination to burn your toast very fast. Three people I know did that. So, there are these two superfluous (bogus) function settings that don’t really do much except mislead the user. There is also a Turbo setting which turns on a fan to circulate air. The issue with the Turbo is that the fan is very silent and almost imperceptible, so it’s unclear if it really has much affect on cooking. The oven comes with one wire rack and an aluminum tray. The tray is rather small for the space available so it limits usage. There is also a crumb tray with an upturned front end, but this tray is also too small to entirely cover the bottom of the oven. The crumb tray is shorter in depth than the oven, so it can be pushed in toward the back of the oven, hence exposing about an inch at the front where debris can fall. Other than such obvious cost-cutting shortcuts, this oven is not a bad deal and serves the purpose with not much fuss. Best yet, it doesn’t need any Bluetooth or WiFi connections!
No, I would not recommend this to a friend.
Response from osterBy Oster, May 30, 2022
Thank you for reaching out to Oster®. We appreciate you for sharing your experience with us and for purchasing the Oster® Convection 4-Slice Toaster Oven. We are sorry to hear that Toast and Warm settings are misleading and if the baking pan and crumb tray are too small. We will make sure that our design and production team are made aware of your feedback. Please know that we appreciate feedback like this as it serves an important role in improving our products. If you have any questions or concerns, please don't hesitate to contact us directly or you may fill in the "Contact Us" link provided below. Have a nice day!
https://www.oster.com/support/contact-us
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
3
Great features... More longevity would be spprecia
on June 6, 2022
Posted by: Lou O
from Mount Vernon, IH
Gender:Male
We've had the chrome version of this oven for two years now, and use it daily. It has worked flawlessly until today.
Unfortunately, now, when you close the oven door, it will not STAY closed; instead, it opens about 3/4 of an inch (~2cm.). Only by holding the door closed will it heat properly. Which is fairly tedious...
No, I would not recommend this to a friend.
Response from osterBy Oster, June 7, 2022
Thank you for reaching out to Oster®. We appreciate you bringing this to our attention and we are sorry to hear that the oven door will not stay closed. That is certainly not the experience we want you to have. No worries, we are here to help. If the door will not stay closed, check to see if there are any obstructions around it.
We know that having a toaster oven that is not working properly is such an inconvenience and we truly want to assist you with that. However, please understand that your unit only has a one-year limited warranty. As of today, your unit is already beyond the warranty period. We highly suggest that you visit the nearest service center or appliance center in your location to have your toaster oven checked and possibly fixed. If you need further assistance, please contact us directly or fill in the "Contact Us" link provided below so we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
We know that having a toaster oven that is not working properly is such an inconvenience and we truly want to assist you with that. However, please understand that your unit only has a one-year limited warranty. As of today, your unit is already beyond the warranty period. We highly suggest that you visit the nearest service center or appliance center in your location to have your toaster oven checked and possibly fixed. If you need further assistance, please contact us directly or fill in the "Contact Us" link provided below so we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster
Customer Rating
5
on March 20, 2023
Posted by: Heavyrose
I've used mine for years. I ended up on "Oster" web page to order a new one. It has saved me a lot of time. It also helped with portions control cooking for one or two is the best.
Written by a customer while visiting oster
Customer Rating
4
Love tbe color and easy to clean surfaces.
on April 15, 2023
Posted by: Anthony Gaxiola
Use it everyday since I bought it. Easy to clean and does not take up too much counter space.
Written by a customer while visiting oster
Customer Rating
4
Handy 2nd hand buy
on May 3, 2023
Posted by: userse31
from Pennsylvania
Gender:Male
Got mine second hand from a flea market mall thing. Previous owner used it to cook bagels or something in it. Not me though.
I got mine SPECIFICALLY for heating questionable things up. PCB's? Yep. Things potted in resin? Yep. The muffler off of a ~20 year old weed wacker? Yep.
Needless to say, food does NOT go in it.
That said, judging by how well it's worked for me, it's a solid choice if you want a nice toaster oven in the kitchen.
Knocked a star off as I REALLY wish this thing had a 3 prong grounded plug.
Written by a customer while visiting oster
Customer Rating
2
Poor poor quality
on June 29, 2023
Posted by: gpugik
Gender:Male
Had 3 years used moderately. The door latch just broke. Seems to be a huge can of worms to replace, IF there is available part. hence why I'm at this website, and saw the chance to leave a review.
HARD PASS on this.
There are many other better options at this price point
No, I would not recommend this to a friend.
Response from osterBy Oster® - Consumer Care, HA1 - Consumer Service Department, June 30, 2023
Thank you for reaching out to Oster®. We are sorry to hear that the door latch of your toaster oven is broken. Please know that we appreciate a feedback like this as it serves an important role in improving our products. We want to make sure that we provide quality products that have great value, stylish and will suit your needs. As we are looking for ways to better our product and service, we always ensure that consumers' feedback and concerns are shared with the concerned department.
For warranty claims, take note that your Oster® Convection 4-Slice Toaster Oven has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
For warranty claims, take note that your Oster® Convection 4-Slice Toaster Oven has a 1-year limited warranty. If in any case you are not satisfied with the quality of your unit, we'd like to request for you to contact us directly or fill in the "Contact us" link provided below so that we can provide you with a better solution. Have a nice day!
https://www.oster.com/support/contact-us
Written by a customer while visiting oster