Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Scott Ful
from Alabama
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just works flawlessly. Purchased a new xps 15 and returned it in order to get this x1 carbon. Such a better experience from ease of use, to port selection, to pure productivity. The only aspect that is better about the xps is the screen, but everything else leans towards the carbon. If you buying for work or school, don't waste your time with the macbook copy cats and get the proven champ of work laptops.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Noble Branches
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] When I got my laptop I was very pleased with the look, feel and performance of it. On the first week of receiving the laptop, my speakers became defective. It fixes on its own when I restart the laptop. I tried to get a replacement but after confirming the replacement I received an email saying I will be getting my money back because they didn't have any left in stock. I decided to keep the laptop as it is. I do like and enjoy this laptop, but after having it for over a month, I think is overpriced for what it is and what it does.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Callabuddy
from Hot Springs, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my new X1 Thinkpad. Very light weight and fast. Screen is also very clear.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: KamranMalij
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Powerful machine in small size. Using for around a week. Impressed
Written by a customer while visiting lenovo.com
Posted by: David Lefkowitz
Verified Purchase:Yes
[This review was collected as part of a promotion.] GREAT keyboard, lightning fast bright, crisp monitor. Lightweight yet powerful. Can’t ask for more.
Written by a customer while visiting lenovo.com
Posted by: MOB11
from Spain
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop for work and travel. My only complaints are the finger print reader rarely works and the battery life is not great. Also, windows 11 has some auto-dimmer settings that are difficult to shutoff.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Plk121
Verified Purchase:Yes
[This review was collected as part of a promotion.] Came with a broken system board. Usb c not recognized by external monitors
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 31, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Harold38
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, exactly as advertised. Very light and very fast. This is my second X1 Carbon, the first one is seven years old and still working fine, albeit a little slow.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com