Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7 out of 5
4.7
(1,541 Reviews)
Open Ratings Snapshot
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product. 
(
1,027 out of 1,089
)
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Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Customer Rating
5 out of 5
5
New Laptop
on December 9, 2022
Posted by: RAPeters
from CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does everything I need and more. Fast and easy to work with.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Very happy
on June 22, 2021
Posted by: sniffy
from Central NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I finally upgraded from a first edition Thinkpad Yoga...so it probably wouldn't have taken much for me to be happy here but so far so good. Fast, efficient, seems sturdy.
One thing that was somewhat surprising is the screen aspect ratio is more square vs wide-screen than my old computer. Not an issue at all, just didn't realize how I would notice something like that. If that is something that will bother you, I suggest getting out a ruler to understand the size.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Quality
on June 19, 2021
Posted by: Bananaman
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] After about a month of use I still really like this computer. The hardware feels amazing and the keyboard is very comfortable to type on. There were even features like the center scroll and the buttons above the trackpad that I didn’t think I would touch that I actually use a lot. Overall great computer for a student or for business use.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great laptop and customer service!
on June 22, 2021
Posted by: Yuxuan
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] My shipment was delayed and I had a representative to explain why this delay happened. Then she/he promised to give me a compensation for the delay. It was really nice for he/him to do that!
And when I got the laptop, I was amazed by its light weight and its function of switching off the screen automatically while I am away. This face recognition function is what impresses me most!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
#1 For a Reason
on September 18, 2021
Posted by: Raphael Sabbat
from Miami, Fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect machine for on the go IT. Lightweight but heavy on the inside
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
superthin, full HDMI, fast, great display - love!
on October 9, 2021
Posted by: Jim L 1550
from Wichita, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this laptop. Great battery life, fast and great screen. Lightweight, superthin. What's not to like? They even retain the full HDMI port!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
great product easy set up but too many shipments
on February 23, 2022
Posted by: S Kier
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product arrived timely and set up was easy however, shipping process is crazy confusing with multiple packages arriving almost daily for a week. Invoice was also taxed incorrectly but customer service corrected that quickly thru a short chat experience. In summary, great product but logistics processes need attention
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
ThinkPad X1 Carbon Gen 9 is an excellent laptop
on September 20, 2021
Posted by: Phillip Sanchez
from Menlo Park CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] EXCELLENT Laptop - I have Lenovo E590 and this laptop is half the weight and faster
This is my fourth Lenovo Laptop for family in last 7 years and every laptop gets better
My family uses Lenovo laptops for school, gaming and work.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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