Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: TCwork
from Philly
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is super fast. Easy to use with docking station and light on the go.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Patrick Bancke
from Portland, OR — Kathmandu & Dhading Nepal
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use my laptops in rugged austere environments. I only use ThinkPad now. I run a nonprofit/NGO that does prehospital emergency medicine in Nepal. These machines are reliable and fast!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
DO NOT BUY TO USE LTE
on September 17, 2021
Posted by: Alex shaje
MY first review was censored by lenovo for being too customer service focused so I will try a new one that is only product focues. THIS LAPTOP DOES NOT WORK FOR LTE DATA. Someone forgot to add this laptop to all major data networks and therefore the product is practically useless to use LTE data unless you want to use the weird sketchy networks they have built in. I purchased the computer custom for that purpose only so to me the laptop was basically useless.
Hopefully lenovo puts up this review.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 21, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: MParadis
from Seattle, WA
Verified Purchase:Yes
Had to have my stepson help me determine the specs I needed and this laptop is perfect. It's fast and lightweight!
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: JLUK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like this X1 model. This is my 3rd Lenovo laptop as I like Lenovo model more reliable brand name.
Written by a customer while visiting lenovo.com
Posted by: Facilitators
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted, fast, light, backlit, high ram, and I got it all! Very sweet.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
2
Keyboard, touchpad, internal screen fail
on January 25, 2023
Posted by: Goodfellow
[This review was collected as part of a promotion.] After one year, the keyboard, touchpad, internal screen failed (Totally failed, not detected by the system). (But the external monitors and keyboard/mouse work properly).
The keyboard, touchpad, internal screen failed after some vibrations (e.g., take the laptop out). Then they might work again after several minutes.
Very strange problem and bad reliability for a 1-year-old laptop.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 26, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: R Varn
from Atlanta, GA
Verified Purchase:Yes
Fantastic, fast and super lightweight! Great for business and play!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com