Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: egiles14
from Waynesboro MS
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 16:10 ratio screen is wonderful. Don't like the reduction in keyboard travel, but it's still a good keyboard. Great performance and battery life. I've owned almost every generation of the X1 Carbon, and this is the best one yet. But I would prefer the longer key travel of the previous models.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Joxxy123
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using Thinkpads since the IBM era in 2006. And this Thinkpad is just a continuation of a legendary design and quality. You cannot go wrong with a Lenovo Thinkpad. Best among the bests!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: S nymous
Verified Purchase:Yes
There is constant coil noise coming from the laptop. It's well documented online, but Lenovo didn't fix this basic issue with this machine. I returned it. Maybe the gen 10 will be good.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Stephen Smith
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product that has exceeded expectations and i woild get again
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MichaelM10
Verified Purchase:Yes
[This review was collected as part of a promotion.] You can't really go wrong with the X1 series if you are using it for business. My staff have been submitting fewer support tickets compared to when we had everyone with Dell XPSs. These are a great upgrade and while more expensive than the XPS lines, the money is well spent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great laptop. Great for students an business owner
on June 17, 2022
Posted by: Cooper Pattengill
from Bella Vista, AR
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love those computer. It’s got everything I need for business and school and many more. Only downsize is the battery life but that’s what happened when you get a 4k screen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ROBSON
Verified Purchase:Yes
Great Product, always had Lenovo and love the product and customer service
Written by a customer while visiting lenovo.com
Posted by: StevieB2021
from Seattle, WA
Verified Purchase:Yes
Great form factor: screen is big and SUPER clear, the keyboard is very comfortable, the fingerprint reader mostly works. I also love the trackpoint thing - I know you either love it or hate it, but I find it very useful, especially when on a plane. I opted for the hi-res screen at the cost of touch. The screen is AMAZING, but I do kinda miss the touch (I have a couple of Surface Pros and the touchscreens are convenient). The X1 kind of sets the bar for me for what a Windows laptop should be.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com