Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: YSLB
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to setup and to use. Screen, keyboard, camera and sound work great
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: BenjaminO
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice laptop so far. Didnt realize it wasnt touch screen. Delayed shipping, but great customer service.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jenn0000
from USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size and weight. This laptop is very lightweight. Love the X1 series
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: iRmark88
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is everything I needed for my business and personal needs! The form factor and weight are excellent - this laptop is extremely portable! I really appreciate the engineering that has gone into this laptop, because it feels very durable. The screen is easy to open with a single finger which means someone put some serious thought into the hinges on this laptop. All around, this is the best laptop I've ever owned. I would happily buy another if I found myself needing one. Every aspect of this laptop build is extremely high quality.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tereza L
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its light, fast and beautiful. I am happy my friend recommended it.
Written by a customer while visiting lenovo.com
Posted by: maxwan
from chapel hill, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] exceptionally light <1.2kg, yet very powerful, with 4c8t core i7 cpu. pl1 28w, pl2 15w. fan could be a little bit noisy at high load, but most time super quiet.
Written by a customer while visiting lenovo.com
Customer Rating
1
Battery Lasted 10 months; Repair Delayed
on June 12, 2023
Posted by: MikeSal
from California
[This review was collected as part of a promotion.] I've used Lenovo ThinkPads for over 8 years and have generally been staisfied with them. I purchased the X1 Carbon Gen 9 about 10 months ago and hve recently noticed a significant issue with the battery not charging. A couple days ago it would not charge at all. I contacted service and luckily it was still under warranty. I had purchased in home repair but the battery is back-ordered and I am now left with a dead laptop for a week. This is not the type of service or reliability I have expereinced with Lenovo before.
No, I would not recommend this to a friend.
Response from lenovo.comBy Subhash_Lenovo, Customer Servive, June 13, 2023
Lenovo appreciates all feedback and thank you for taking the time to leave your rating and review! We apologize for your inconvenience. Please check your email.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Moira
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, this machine has been great. Running a lot of graphics and it doesn't slow down. My only complaint is that it runs a little hot (at least more so than my previous machines).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com