Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7 out of 5
4.7
(1,541 Reviews)
Open Ratings Snapshot
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product. 
(
1,027 out of 1,089
)
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Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Customer Rating
4 out of 5
4
This is a great product for the price point
on November 14, 2021
Posted by: Pondview
from Orleans, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] good laptop - work horse... still getting used to smaller keypad
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
X1 carbon gen 9
on June 19, 2021
Posted by: John smithy 2
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an awesome business laptop, fast light and good battery life.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great choice for business travelers
on June 30, 2022
Posted by: Rayjune
from Lexington, KY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent performance in a lightweight functional design!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great
on February 12, 2022
Posted by: Jjkid
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer. Very happy with all the technical details
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Best laptop I've owned yet
on April 12, 2021
Posted by: Comp Anon
from United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] Weight and form factor are excellent. Machine is super fast. Screen is plenty bright and super sharp. Seems like there are some "early adopter" bugs that will hopefully be addressed. The biggest issue I have is that I have not found a way to turn off the "auto standby" where the computer recognizes you've walked away from the PC. I run multiple pieces of software that requires a persistent connection that is broken every time I go to the bathroom.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Good laptop for ultraportability
on December 15, 2021
Posted by: CB1K
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 Carbon Gen 9 laptop is nice little laptop. It’s super lightweight yet has a good screen size. 32GB of RAM and user upgradable SSD is awesome. The CPU is ok for most things. This laptop can play some games that aren’t too intensive. So if old PC games are your thing, you will be fine. The chassis is strong and rigid. Battery life is good where I get about 5 hours doing coding and browsing.
This laptop lacks an SD card slot which is a bummer, but it works great over thunderbolt 3 to a TS3 Plus dock. The fingerprint reader doesn’t work very well at all and my model doesn’t have an IR camera so I can’t do Windows Hello.
The biggest problem with this laptop is the graphics card. If an external monitor is plugged in, it engages the discreet GPU all the time and that causes the fans to constantly run. I had to disable GPU acceleration in Chrome because the chip couldn’t keep up and YT would constantly keep lowering the quality. This will hopefully be resolved in a year or two once Intel can make faster and more efficient chips.
All-in-all, it’s a good laptop and I would recommend it to anyone wanting a nice laptop for work and browsing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Poor Quality -- Buggy Software
on December 30, 2021
Posted by: Radarman
from South Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really disappointed with this device and the port replicator. Bluetooth range is horrible -- actually useless. Port Replicator is as buggy as a nest of fire ants. Monitors disconnect at random and sometimes go blue/red. Takes a restart or unplugging the connection to reset. The presence auto sense is a most annoying feature and had to be turned off.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceDecember 30, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
X1 Carbon Gen 9 Blue Yeti Bundle
on November 25, 2021
Posted by: Rich522
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great machine. I had an earlier version of the X1 and it performed flawlessly. I really like the keyboard on the X1 and of course the weight and durability. Would recommend it as an all around great computer.
Written by a customer while visiting lenovo.com
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