Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Customer Rating
1
No service for broken laptop. Contacted retailer
on April 23, 2022
Posted by: JeffreyS
from Reno nv
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop is Broken. No one will help. Battery or power supply wont work
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 25, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Shoeless G 25
from Great neck, ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] I happen to really be enjoying my laptop but had a lot of issues with it soon after I got it. I had to try replacing the software, then the hard drive and finally fixed it when fixed the motherboard. The service was really excellent but the process took a while so I didn’t have my computer for about a week.
Written by a customer while visiting lenovo.com
Posted by: abgomes
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 laptop is fantastic. It is very fast, powerful and so light! I am very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: PC in DE
from Delaware
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light, portable, fast PC. Works well for all business apps including video conferencing. Only issue has been the finger ID which fails more often than it works in contrast to the iphone finger ID which works every time. 4.5 stars.
Written by a customer while visiting lenovo.com
Posted by: chicustomer
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've been using X1 Carbon for four years now, and look forward to start using the new one.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: IsaacA
from Dallas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best business laptop out there from 5g cellular option to lightweight and power it’s a beast of a machine for the workforce
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: angel wu
from Houston TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wonderful Laptop. My old Laptop already over 10. It's time to get a new one.
Written by a customer while visiting lenovo.com
Posted by: DHartman
from Pennsylvania but moving to Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always a good choice with Lenovo. Only complaint was poor delivery process. Once I got it, it worked like I expected.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com