Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Karen Fenske
Verified Purchase:Yes
[This review was collected as part of a promotion.] Think Pad 14 IT THINKS FOR ME !!!!!!!! So comfortable to use. Keys are easy on my hands. Display is fantastic. It does not get any better than this. Fast and Fun
Written by a customer while visiting lenovo.com
Posted by: WGG57
from FL
Verified Purchase:Yes
Battery runs down quickly.
Screen locks in less than one minute when idle. Settings adjusted with no luck; this is a known issue with this laptop.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 9, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, concerning your battery, please refer to this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Also, concerning your battery, please refer to this link https://support.lenovo.com/jp/th/solutions/ht063051.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mike Sa
from East Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you've used Lenovo ThinkPads for years the X1 continues the legacy. Size, battery life and solid state hard drive make this a great travel laptop. My only issue the screen size is a bit small for home office work and I find myself using my desktop monitor because it's tough to see content on TEAMS/ZONE calls.
Written by a customer while visiting lenovo.com
Posted by: WhyDoesThisMatter
from Planet Spaceball
Verified Purchase:Yes
[This review was collected as part of a promotion.] ThinkPad's cost more for a reason. After having 2 of the more consumer grade Lenovo systems recently, I upgraded to my first ThinkPad and the difference is significant. The build quality is substantially better, and therefore the overall usability of the system is better. I also don't understand how they made this thing so lightweight! Extremely happy with it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
on July 29, 2022
Posted by: Kim DMika
from Boston
The only bonus on Lenovo ThinkPad x1 carbon is it's light weight. The rest, with that price offered you can get it from any other laptops. Not forget to mention that it's sound is a mood killer if you want to listen to your favorite songs (very poor quality), video quality/camera is 10 feet shy of an exemplary model, representing the best of its kind. Thank goodness, this is a gift otherwise, I would cough out blood for getting pretty upset to have spent that much on it >_<
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 1, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
Still antiquated - Needs updating
on November 26, 2021
Posted by: PaulEmile
from malta, ny
- No SD card slot
- Key labels are in corners; They should be in the middle
- No light gray color option, Would be a lot easier to type if the case was light gray making the keys appear as islands and the key labels were in the middle
- Need to get ride of trackpoint and mouse buttons.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 6, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: CapeSable
from Miami, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great hardware, terrible support. Overall worth it.
Written by a customer while visiting lenovo.com
Customer Rating
4
ThinkPad X1 carbon Gen 9 Intel 14” with Linux
on December 28, 2021
Posted by: Chipmunk99
from Everett, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was quick and easy to play the order. Quick shipping and product works really well.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com