Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Nick Coelho
from CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Starts with the packaging which is an experience. Super lightweight and sleek. Quiet keyboard has great response. Crisp graphics and powerful compute. I would recommend to anyone
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Andras Sandor
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Superb laptop simply delivers! Solid features, very slim, light case, excellent screen, face recognition Windows Hello is the quickest way to sign in. Could not find any problem so far, very happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: gobilton
from Ocala FL
Verified Purchase:Yes
Very happy with the product, it is very fast and works great for a business computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: MACO12
from Roanoke, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a college student who also has a full time office job, i use this laptop for everything. The laptop has held up and is still going strong throughout all of the mess. I would recommend this laptop to anyone!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: _____Jacksn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very nice. Can tell it’s very reliable and will last me for a while.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WmPlante
Verified Purchase:Yes
[This review was collected as part of a promotion.] I accidently purchased this machine for my wife; she was looking to replace an 8 year old IBM with an updated model. The ThinkPad X1 doesn't come with a touch screen, a feature she likes so we ordered the X1 Yoga and would have returned this one. However, as I was setting up her up on this machine I was noticing how much I liked it.
I have to give the X1 high marks on the User Experience. The keyboard has exactly the right action. I also hang a lot of accessories off a computer, and there is just the right amount of ports. I love the weight of it, and the screen is just big enough for me to have several apps open and use them the way I like to.
If I had my choice I'd use the X1 exclusively for work. It is an all-round thoroughbred of a laptop and I had a very good experience with customer service when I thought I'd return the machine.
Small thing to be aware of; this is an all black machine, so finger oils show up. My wife bought the Titanium Yoga and we noted it does not show the oils and dirt that will eventually show up. BUT, that's minor, and I'd buy this laptop all over again.
Written by a customer while visiting lenovo.com
Posted by: Eve E
Verified Purchase:Yes
Loving my new laptop! It’s light and easy to transport. Getting used to the design and features coming from a MAC.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ItaloC8no
Verified Purchase:Yes
So far, not so good. Had to take it in to a service tech to get the keyboard controller replaced. It's two weeks old and the keyboard and mouse pad starting freezing up. So yeah. Not a good start.
No, I would not recommend this to a friend.
Response from lenovo.comBy Sunil_Lenovo, Customer Service, February 24, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Sunil_Lenovo
Very Respectfully,
Sunil_Lenovo
Written by a customer while visiting lenovo.com