Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7 out of 5
4.7
(1,541 Reviews)
Open Ratings Snapshot
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product. 
(
1,027 out of 1,089
)
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Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Customer Rating
5 out of 5
5
Another great thinkpad
on May 17, 2022
Posted by: Techuser789
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great build quality, super fast Intel processor made a huge difference vs my old Lenovo pc that I had already upgraded to ssd and 16 GB memory. Much lighter than older models, cool, quiet and slim - no problem traveling with both my work pc (also Lenovo) and this one for personal use.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Exceeded My Expectations
on March 10, 2022
Posted by: BevP
from Deadwood, SD
Verified Purchase:Yes
This is a beautiful, super responsive PC. It has exceeded my expectations; display is brilliant and crisp, coloration spectacular, sound is great. I couldn't be more pleased!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Great laptop
on March 8, 2022
Posted by: BTUser
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is functionally useful and does everything an end-user in a business-focused career could want.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Light and sturdy - Works exactly as expected
on August 9, 2021
Posted by: TeamEd
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. I wish the speaker volume was defaulted to something lower, it was a shock to hear Cortana speak so loudly during setup.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
new gen 9 surpasses gen 8. you cannot go wrong
on May 20, 2021
Posted by: ubiquitus
from Tallahassee, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] amazing machine. first of the gen 9 and this is a little better than the gen 8
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Ultimate compact work laptop
on December 16, 2021
Posted by: Paul Doctor
from Los Angeles, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a derivative trader and needed a fast, durable, and compact laptop when traveling. The Carbon X1 was exactly what I needed--build quality is top notch (carbon fiber and magnesium) as well as being responsive and sleek. The gestures are extremely intuitive and remind me of my old macbook air I had in 2010 that I loved but the X1 is even better. After using this I can confidently say that I would take this over the macbook in terms of overall value, function, and productivity. Very pleased.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
What else could you ask for?
on September 16, 2021
Posted by: Brandon Burns
from Monument, CO
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight and fast. No noise with low thermals. This thing is a little beast. I love it.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Smudges showup badly
on October 4, 2022
Posted by: VenuNamb
Verified Purchase:Yes
The system is very fast and love it. Biggest problem I have the smudges on the surfaces.Even minor smudges show badly. Find it embarassing infront of the customers. I wish I could post some images, pretty bad. But love the computer that is why I gave a 3
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceOctober 5, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
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