Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Mathew lenovo
Verified Purchase:Yes
[This review was collected as part of a promotion.] Strongly Recommend this machine for any purpose.Aldo less weight and looks good.
Written by a customer while visiting lenovo.com
Posted by: alohabarrister
from Honolulu, HI
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this laptop in mid-February, and I was blown away. Then, the screen would intermittently go on and off. Lenovo customer service was great, and I sent the computer in, and Lenovo fixed it pretty quickly. I was so satisfied. Now, my computer won’t turn on a couple weeks later. I watched support videos, and the laptop isn’t even charging. So I just submitted another repair ticket and am losing faith in this thing. It’s only been four months, and I have never encountered such issues with any other laptop brand I have used. And there’s been quite a few. I’m super frustrated and wish I could return this thing.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 15, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JustinDat
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very satisfied. Very pricey but it’s Lightweight, has excellent battery life,an excellent keyboard, and all the ports I need.
Written by a customer while visiting lenovo.com
Posted by: SarBH
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop, very light and responsive. Battery life is longer than I expected; I can work a full day without running out.
Feels sturdy, i could use this machine for many years.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Great but Cpu temp limiting long intensive work
on March 9, 2022
Posted by: Random coding guy
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s pretty good, it can handle games pretty good, very light weight. Good for coding projects and on the move programming the only down side is the heat, it has a tendency to become very hot on part of the computer which limits long term cpu intensive programs but can handle shorter cpu intensive programs. Apart from that tho it has been working really good and would give a 5/5 if it wasn’t for that small thing that most of the time doesn’t matter, for me at least.
Written by a customer while visiting lenovo.com
Posted by: Patsy Hamel
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Our bio-tech star-up uses Lenovo laptops for every new employee. Our IT team loves them and so does everyone else. We highly recommend setting up a Lenovo Pro account, they are responsive and friendly and make getting back to the office less daunting. Thanks Lenovo!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: yuva c
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] X1 Carbon is the Thinkpad flagship for a reason. I've bought the Gen 6, Gen 7, and now the Gen 9 and while key travel has decreased significantly from Gen 6, it's still one of the best keyboards out there. Speakers sound amazing now, and they still manage to pack better hardware and cooling into the same sized package. Durability is out of this world.
I'll never use another laptop as long as it consistently beats competitor brands in:
- Weight: this thing is LIGHT. Lighter than the dell XPS line (of course) and Macs, but maintains the same if not better specs and build quality.
- Build quality: Spilled hot coffee (with cream) on my Gen 6 (it was practically submerged), dropped it off my desk, took it on trips, and it still works perfectly as my daily work computer.
- Specs and maintainability: flagship specs and customizability when purchasing makes it easy to build this out to compete with the top of the line laptops on the market. All while, bottom cover comes off easily with self-retained screws.
- Ports: Full size HDMI. 2 true Thunderbolt ports. 2 USB A. and still a headphone jack. Only missing a SD card slot but this is the X1C not the X1. No dongle life here.
- Privacy and business: webcam cover and finger print sensor built in. Privacy Guard if you want it.
This is the perfect balance of design and business/consumer needs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
No innovation here. At all. But tried and true.
on November 25, 2021
Posted by: Waddibb
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] The larger screen is a welcome change, but this is otherwise the identical laptop from years past. Very high quality screen and the perfect keyboard, of course. Only one criticism: The webcam is incredibly poor. Dissapointing, especially with so many workers using Zoom.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com