Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Plotic1330
from Miami
Verified Purchase:Yes
[This review was collected as part of a promotion.] Phone order and chat was a total dissaster had to place the order online with no support at alll
Written by a customer while visiting lenovo.com
Posted by: Dkim1737
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] High quality build. Keyboard is excellent. Larger screen is nice. Trackpad is smaller than I'm used to, but haven't found that it's limiting in any way. Overall, a premium laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: FPPJR
from Massachusetts
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really powerful, excellent keyboard, quiet and fantastic screen resolution.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 2022
Verified Purchase:Yes
Sleek and powerful, useful for work and business..
Written by a customer while visiting lenovo.com
Posted by: FrCal
from Cumberland, RI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fantastic work laptop. Speedy, sleek, responsive. Does everything I need and more.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sheri50
from Jefferson City, MO
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the 13th laptop we have purchased from Lenovo. The first 5 were great. The next 7 have had multiple issues. 3 having to have the motherboards replaced in the first 6 months. 3 had to have the docking station port replaced. 2 have been unable to detect the battery. All of these issues in the first 12 months. This particular laptop wouldn't stay on long enough to be set up.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 20, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Markboat
from Boston
Verified Purchase:Yes
[This review was collected as part of a promotion.] Honestly extremely disappointed in the computer. For being so advanced it crashes everytime I use lightroom or it will reduce the graphics to a joke for photoshop
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 23, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. For Lenovo Vantage, please utilize this link https://support.lenovo.com/by/en/solutions/ht505081.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: LindsayH
from Dallas Texas
Verified Purchase:Yes
Laptop wont power up and Lenovo does not respond to emails or open repair cases.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 11, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please check your email so that we can take a more detailed look at your concern.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com