Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Dawei Zou
from Houston TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am a big fan of Lenovo products. For Carbon X1, it is lightweight and practical to carry around. It sarts up fast and works fast. The 4K screen is very perfect for movies and online courses. However, I am a little bit concerned about the battery. Overall it's a good laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Taylor Aiken
from Madison, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Two weeks in. Build quality is always my number one criteria as I tend to keep my devices a long time (this was replacing a 10-year old T520). So far feels very sturdy and I don’t have any concerns about the new hinge design. Keyboard is great as well and the keys and keystroke feel high quality. I don’t use a lot of resource intensive applications, but performance has been great for the usual office applications. Overall really happy with the purchase!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DeepakT
from Nepal
Verified Purchase:Yes
[This review was collected as part of a promotion.] Just got my second ThinkPad in five years and I expect this to be as trouble-free as the first one. It is sleeker too.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: jiexia shi
Verified Purchase:Yes
Lightweight and easier to use than pervious models. Recommended to buy
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JosephE
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm a graduate student, and this laptop is pretty much exactly what I was looking for. Very light, very quiet, and good battery life. So far it hasn't struggled with a single thing I've tried to do with it. I've had prettier screens, but that's a minor sacrifice compared to everything else.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 1953
from Los Angeles California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer for work. Has what I need. Very fast!
Written by a customer while visiting lenovo.com
Customer Rating
2
99% Amazing. 1% Not Great.
on December 16, 2022
Posted by: imthesteve
from Grand rapids, MI
I'm struggling to write this review. I purchased this fully spec'd out Gen 9 in August of 21. I am a road warrior executive that lives on his laptop. I fell in love with the Lenovo a very long time ago. We have adopted the Lenovo as our "Go-To" in house laptop that all employees receive when they are hired. They are exceptional machines. When ordering this laptop I knew I wanted something fully spec'd out that would last awhile. I am a road warrior that does not do a lot -- by no means I'm no power user. At most have 2-3 normal apps open for email, music, and some customer data. This laptop from day 1 - would only last 2-3 hours a day. 2 years later I'm unable to get even an hour and a half. It pains me to write this because plugged in - it's amazing. Regardless, I made the decision last week I could no longer work in with this pressure of always having to be near a plug. I cheated in IBM and purchased a Surface Pro 9. I'm on my 3rd day with no charge, doing the exact same work load. I would easily switch back if they can figure out their battery issues. Do not believe any review that says all day battery life, it's simply not true. At first I thought it was a defective laptop, but all 10 from the order this one came from have the same issues. I really hope in the next few years Lenovo can figure it out. Battery life is important.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 21, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. For tips to improve battery life, please utilize this link https://support.lenovo.com/us/en/solutions/ht063051.
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Also, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Bring work everywhere
Verified Purchase:Yes
[This review was collected as part of a promotion.] great computer to always have with you. light weight and durable
Written by a customer while visiting lenovo.com