Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: SFergus
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this PC. Super-fast, light and capable. This replaces my Gen 8 version (which is still running strong). Best business laptop IMO
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: GFIjr
from Nashville, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very pleased with my Lenovo X1 carbon gen 9. Glad I waited. Still using my 2011 W520. What a workhorse. I'm on my 8th Lenovo laptop, got all my girls through college and beyond. Thanks Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Amir Salehi
from Martinez, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great battery life, super light and problem-free. Highly recommended for office use.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Amit Ashkenazi
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Computer's works fine, but:
1. immediately after I've opened it - it didn't work with my docking station even though it it a Lenovo original. I had installed all the drivers but didn't work. In the end my company's IT was able to find an update to make it work but even to him it took a long time
2. the computer doesn't connect with any BT headphones. I have checked multiple times and its not the headphones (they easily connect to other computers, even Lenovo). Up until today - it is still not working which is really frustrating.
At the cost of this computer you'd expect everything to work smoothly.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 24, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, for Bluetooth concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht503805.
Very Respectfully,
Adrian_Lenovo
Also, for Bluetooth concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht503805.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: savvydot
from Naperville, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this laptop, it's lightweight, the perfect size, and the battery lasts a long time!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: 4 Sisters Solutions
from Tampa Bay Area
Verified Purchase:Yes
[This review was collected as part of a promotion.] I asked my IT guy (vendor) for a recommendation and he immediately sent me to Lenovo for business and recommended this laptop based on what we needed. We received the laptop in good working order. It is very easy to use and was easy to set up. My team member said it works great!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ThinkPad X1 Carbon Gen 9
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very strong laptop for work. Especially with a docking station and some monitors
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Great Laptop!
on April 25, 2023
Posted by: dora12
[This review was collected as part of a promotion.] I upgraded from my old carbon x1 gen 6 to this one. Overall very stable and impressive performance. Super light weight just like gen 6. I like the addition of the camera cover. The only compaint I have is the front camera seems to have lower video quality than gen 6.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com