Customer reviews from lenovo.com
Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Average customer rating
4.7
(1,541 Reviews)
Rating breakdown 1,541 reviews
5 Stars
1,234
4 Stars
219
3 Stars
29
2 Stars
18
1 Star
41
94%of customers recommend this product.
(
1,027 out of
1,089)
Customer Reviews for Lenovo - 14" ThinkPad X1 Carbon G9 Laptop - Intel Core i5 - 16GB Memory - 512 SSD - Black
Posted by: Decangel
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a Thinkpad X1 Carbon Gen 2 user for 7 years before I put it into retirement. The build quality of Gen 9 is less than its predecessor from 7 years ago. You can hear slight electric current noise if you come close to the left side of the keyboard. The travel distance of the keyboard is lesser than the Gen 2 from 7 years ago. Finger scanner doesn't work half of the time you try. Left and right mousepad button never response the first time you click on it (Has about 2 seconds delay). Here are the Cons from a 7-year X1 Carbon User. I will not waste my time on the Pros of this laptop, since you can easily find it online.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 1, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Also, please check out more options on our website at https://www.lenovo.com/us/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Hamilton O
from Tallahassee, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great everyday work laptop. Very light and easy to use! Quality of materials is really good. Have used this laptop daily for more than 6 months now and totally love it. Quick start up and have had no issues with production, screen or programs.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: jsooz
Verified Purchase:Yes
Love it. It's light weight yet rugged. Fast and plenty of memory/storage.
Written by a customer while visiting lenovo.com
Posted by: PrashanthBangalore
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely light and easy to use laptop. It was an amazing price and love the experience!
Written by a customer while visiting lenovo.com
Posted by: Kasra Salemi
from Kingston, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really love everything about this laptop. I got in an amazing price around 1500$. Therefore, I know that I would not be able to find any similar configuration from other brands at this price. It is an amazing laptop with no doubt.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Power user 77
from Deerfield, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I initially got the X1 tablet gen 3 but returned it due to issues with screen sensitivity. Then got this one which is a clear winner. I had also looked carefully at offerings from Dell, Samsung, Toshiba, and Microsoft (surface pro). While this is a more traditional format (no tablet mode, digital pen, nor detachable keyboard) the lightness and ruggedness/reliability fully meets my needs. While other offerings may have had some attractive aspects (like price) looking at reviews i was convinced that the Thinkpad line was much more rugged. I could easily see this in my office laptops (Dells vs. Thinkpads).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lenovo Customer 11
from Scarsdale, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] I could not be happier with this laptop. It is quick, easy to use, great screen and keyboard.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Bkmi
from Schaumburg
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop, very usefull for what I do. I use it everyday, so far works great
I would recommend this to a friend!
Written by a customer while visiting lenovo.com