Customer reviews from zgrills.com
Z GRILLS - Grill Mate 585 sq. in. Pellet Grill and Smoker with Auto Temperature Control - Sliver
Average customer rating
4.8
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
44
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Z GRILLS - Grill Mate 585 sq. in. Pellet Grill and Smoker with Auto Temperature Control - Sliver
Customer Rating
5
My last grill
on March 16, 2021
Posted by: Ronnie G.
from United States
I’m absolutely loving my Z Grill, money well spent, I’ve had it now for about 2 months now, I smoked about 3 racks of ribs already, awesome grill
Written by a customer while visiting zgrills.com
Customer Rating
1
Key flaw of temperature probe
on June 6, 2022
Posted by: Anonymous
from United States
Found this grill and liked the price and saw that it had presets to standard smoking temperatures so it seemed like a great idea. After I got it I smoked a pork butt and was getting ready to go to bed when I realized that the meat probe was reading MUCH higher than it should have. Turns out that the probe the grill uses to set the temperature is located about 6 inches above the grill. This means that while the smoker thinks it is holding 225 you're meat is closer to 325. I placed a series of probes on the grill to get an idea of the heat map and it is much hotter just above the grill. This wouldn't be much of a problem if you could set any temperature but the grill has presets so you have to get creative and really watch it. Not a set it and forget it, I learned all this because when I emailed support I was told that because my issue is not a design flaw there was nothing they can do, which is correct. This grill works the way it was designed too and unfortunately that design was not fully thought out. Also the controller is no malfunctioning after 2 years and if I smoke for more than 4 or 5 hours it give me an error that the grill is getting too hot and shut off so now this things is completely useless. If you want a cheap smoker try something else, this is not the easy to use simple smoker they advertise, it is a trap.
Written by a customer while visiting zgrills.com