Customer reviews from Z GRILLS
Z GRILLS - Grill Mate 585 sq. in. Pellet Grill and Smoker with Auto Temperature Control - Silver
Average customer rating
4.8
(187 Reviews)
Rating breakdown 187 reviews
5 Stars
156
4 Stars
27
3 Stars
1
2 Stars
2
1 Star
1
Customer Reviews for Z GRILLS - Grill Mate 585 sq. in. Pellet Grill and Smoker with Auto Temperature Control - Silver
Customer Rating
4
Pretty good deal
on July 26, 2019
Posted by: Scott B.
from United Status
I was actually surprised that I was able to cook some pretty tasty burgers and fajitas, to say nothing of the smoked pork butt that turned tender and smokey! For the price, this is a good deal!
Written by a customer while visiting Z GRILLS
Customer Rating
5
IT'S BETTER THAN I EVER EXPECTED
on July 19, 2019
Posted by: Robert P.
from United Status
GREAT PRICE! LOTS OF SMOKE AND THE COOKING TEMP IS MOSTLY CONSTANT EXCEPT IF YOU OPEN THE LID OF COURSE.
Written by a customer while visiting Z GRILLS
Customer Rating
4
Received Damaged/UPDATE!
on July 12, 2019
Posted by: Scott
from United Status
Received my "new" smoker last night. I say "new" because when I was unboxing it this morning I discovered several parts INSIDE interior boxes were damaged. The wheels showed signs of wear, even the grease bucket was dented. It was easy enough to order a replacement and I will update my review once it has been received and used.**Updated 10/26/19**Yeah, I'm a little behind in this. Been too busy actually using my Z-grill to sit down and write about it. I want to start off by saying the customer service for this company was beyond excellent. They made sure my replacement was sent without delay. And bonus! I got one that actually had the seals in place, the plastic bags were not torn, there was no dirt or damage on the smoker. It was NEW!Set-up was pretty easy. The instruction manual and included tools made it simple. One of the legs is about 3/16th of an inch shorter than the other so there is a slight wobble but this was easily remedied with a shim. It actually worked out pretty well with this since I sometimes use it on un-even ground.There was a dent on the handle side of the pellet hopper. This looks like it may have been cause during shipping as there were some scuffs to the box in that area. Overall it does not affect the function and is something I can easily live with.This smoker works like a champ. I have smoked chicken, pork loin, pork shoulder, tri-tip and made jerky. I have grilled chicken, steaks, chops and fish. Have not yet tried baking with it but it's on the to-do list.There are two negatives that I have for this pellet smoker. The pellet hopper does not have an emptying slot if you want to change out your pellet (hickory for apple as an example). I guess I should have looked a little deeper into this.The second is I should have ordered the big one! This 550 is perfect for just my wife and I. MY problem is I want to use it all the time and would smoke the world given the chance. Overall I am very happy with my Z-grill. I think you would be too.
Written by a customer while visiting Z GRILLS
Customer Rating
5
What a great grill
on July 10, 2019
Posted by: Bill S.
from United Status
I did the whole charcoal, then gas, and now onto pellet grilling. I wish I would have just bought this a while ago. Some people complain of temperature irregularities, but by unit has been spot on. You want some temp variation this is what creates the smoke.You will need to get a good meat thermometer to use, otherwise you will be guessing with the the food.
Written by a customer while visiting Z GRILLS
Customer Rating
5
Smoker
on July 4, 2019
Posted by: Dennis B.
from United Status
They should have a dump on the bottom for ashes but still love it
Written by a customer while visiting Z GRILLS
Customer Rating
5
My favorite new toy!
on July 3, 2019
Posted by: TRaz1984
from United Status
I have had this for a couple months now! I'm very happy with it. Its been a fun and reliable toy for me to experiment with. I've cooked everything you could imagine!
Written by a customer while visiting Z GRILLS
Customer Rating
5
Easy!
on June 27, 2019
Posted by: Kevin
from United Status
Cooks great. Could be taller. Settings are in 25-degree increments. Maybe that’s enough. Seems well-made. I’m enjoying it so far. Great Smokey flavor in meat.
Written by a customer while visiting Z GRILLS
Customer Rating
5
keep your grill clean and covered waterproof cover
on June 26, 2019
Posted by: Paul H.
from United Status
When I first got the grill I found that it was easy to assemble, everything shipped and was packed very good.Just make sure you follow the directions closely sit down and pre-read them before assembling so you understand lay out the parts get to know what is what most important take your time think it out. after I assemble the grill I was anxious to go ahead and get it fired up.I found that I needed to take the switch and move it to shut down and then back to smoke to get the fan to start once I figured this out it was easy to operate. this is not a high-end Grill but A-Affordable grill. and for me it is perfect I have a small family so I do not need a large Grill.So overall I say this is a very good purchase the quality seems to be very good no problem so far have done many cooks.Definitely invest in a cover to keep it dry.
Written by a customer while visiting Z GRILLS