Customer reviews from Garmin
Garmin - Forerunner 55 GPS Smartwatch 42mm Fiber-Reinforced Polymer - Whitestone
Average customer rating
4.1
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
421
4 Stars
110
3 Stars
49
2 Stars
50
1 Star
58
Customer Reviews for Garmin - Forerunner 55 GPS Smartwatch 42mm Fiber-Reinforced Polymer - Whitestone
Customer Rating
3
Female coaches needed
on July 2, 2022
Posted by: Speedy Steph
Women are over 51% of US population and fastest growing running segment. Time for Garmin to offer 2 female virtual coaches along with the 2 outstanding male coaches. You are halfway there in representation.
This is an achievable goal. The women are watching!!
This is an achievable goal. The women are watching!!
Response from GarminBy Cecil with Garmin, Fitness, July 20, 2022
Thank you for your post we appreciate the feed back and we would encourage you to take that idea to our ideas site listed below for consideration.
Share Ideas at:
https://www.garmin.com/en-US/forms/ideas/
If you need further assistance please email our team at: product.support@garmin.com
Share Ideas at:
https://www.garmin.com/en-US/forms/ideas/
If you need further assistance please email our team at: product.support@garmin.com
Written by a customer while visiting Garmin
Customer Rating
2
Like getting lost in a Persian bazaar
on July 14, 2022
Posted by: WatchMeRun
I had my Forerunner 35 for over 8 years. When it showed signs of fatigue, I bought a 55. I naturally figured all the limitations (technical and physical) of the 35 would have been vastly improved. WRONG!!! The display font is smaller, the buttons more resistant, the logic of command order and association with buttons nonsensical, and the ability to track data accurately when there's overhead cover (leaves, eaves, branches, etc.) just as poor. But boy, a gazillion new bells and whistles which I have yet to learn the purpose of and map the location of in my memory (which button accesses which attribute/datum) make it seemingly a very well-endowed watch. I also don't like how erratically it records my pace (jumping from 6:53 to 10:35 to 7:50 in each reading) and that it includes in its calculation of overall pace values of standing still (aka, 0:00) even though I've already started running before I press the START button.
Response from GarminBy Cecil with Garmin, Fitness, July 18, 2022
We are sorry to hear about your initial experience with the device and would ask that you first check the software on the device by syncing with the Garmin Connect app on your phone or by using the Garmin Express app on your computer. We would also encourage you to reach out to our team so that we can get more information from you and work on a solution with you. Thank you for posting a review.
Please email our team at: product.support@garmin.com
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Forerunner 55 Support:
https://support.garmin.com/en-US/?productID=741137&tab=topics
Please email our team at: product.support@garmin.com
Garmin Express:
https://www.garmin.com/en-US/software/express/windows/
Forerunner 55 Support:
https://support.garmin.com/en-US/?productID=741137&tab=topics
Written by a customer while visiting Garmin
Customer Rating
2
Not Intuitive, DIfficult to Navigate
on July 17, 2022
Posted by: TheSphinx
I had a FitBit iconic that I really liked, but it got recalled due to an over-heating defect. It was all touch screen and swiping. I'm struggling trying to look at online videos to figure out how to use the features I really care about. Why does the time take up 80% of the display?
Response from GarminBy Cecil with Garmin, Fitness, July 18, 2022
We are sorry to hear that you are having issues like that. We would encourage you to start out on our support page to set up the device. Also from our site you will have a way to contact our team as well. Thank you for posting a review.
Getting Started:
https://support.garmin.com/en-US/?productID=741137&tab=topics&topicTag=region_gettingstarted
support.garmin.com
Getting Started:
https://support.garmin.com/en-US/?productID=741137&tab=topics&topicTag=region_gettingstarted
support.garmin.com
Written by a customer while visiting Garmin
Customer Rating
4
The 55 serves my needs
on July 28, 2022
Posted by: Wilz
FR55 is more than enough for my purpose as I usually do more running & the occasional bike ride . I previously used the 235 for 3-4 years before it gave up on me
Written by a customer while visiting Garmin
Customer Rating
5
Simple to use, great features!
on July 28, 2022
Posted by: Zepastelle14
Simple to use, great features, trustworthy results!
Written by a customer while visiting Garmin
Customer Rating
4
Multi-Purpose Watch
on August 17, 2022
Posted by: Luna
I got this recently and I'm very pleased with the outcome. A watch that can be used for all single sports (not multiple, for example triathlons). Amazing results and very pleased with the product. The only problem is auto-pause. When I stop, it is meant to auto-pause after 0-5 seconds, but I have waited up to 10 before pausing it myself. When I restart and keep going after a break, it tends to auto-pause 2-3 times before it continues recording steadily.
Written by a customer while visiting Garmin
Customer Rating
1
To complicated
on October 3, 2022
Posted by: Tore
I can connect to other devices, friends, other programs, News and weather forcasts, but I'm not able to get it to show my actual heart rate.
Response from GarminBy Cecil with Garmin, Fitness, October 7, 2022
We are sorry to hear that you are having issues like that, we would encourage you to reach out to our team on our support site so that we can get more details from you and offer a solution. Thank you for posting a review.
Forerunner 55 Support: https://support.garmin.com/en-US/?productID=741137&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=741137&tab=topics&topicTag=region_gettingstarted
Forerunner 55 Support: https://support.garmin.com/en-US/?productID=741137&tab=topics
Getting Started:
https://support.garmin.com/en-US/?productID=741137&tab=topics&topicTag=region_gettingstarted
Written by a customer while visiting Garmin
Customer Rating
5
Perfect all round watch
on October 30, 2022
Posted by: Si sharp
This watch is a very powerful tool packed with all the features you could want on your fitness journey whether your just starting out or your a seasoned pro. What you get for the price you pay is well worth it
Written by a customer while visiting Garmin