Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2 out of 5
4.2
(2,049 Reviews)
Open Ratings Snapshot
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product. 
(
974 out of 1,251
)
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Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
2 out of 5
2
Battery stinks
on October 12, 2021
Posted by: Lilwemp
from Des Moines
Can't keep it charged long enough to give it a real try. On the charger more often then not.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresOctober 13, 2021
Hello Lilwemp, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143786752
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on October 13, 2021
Posted by: Giggles32
[This review was collected as part of a promotion.] This is my first upgraded watch since the very first galaxy watch. I'm glad I waited cause this watch is beyond amazing. I thought it was really cool that it measures body composition. The recording of activity is very accurate.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Need more Samsung watch bands
on October 14, 2021
Posted by: MJohnson
from Port Saint Lucie, Florida
Expertise:Intermediate
Watch is great, battery life is decent, but drains in only like 6 hours with always on display and heavy use. Can last 12 hours with moderate use and turning off always on display.
Need more watch band choices Samsung! I especially would like a classy stainless band and a canvas band, and a super lightweight cordura velcro band with quick release.
Great watch, I highly recomend it!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit.
on October 14, 2021
Posted by: Batsal83
from Alhambra CA
Expertise:Expert
[This review was collected as part of a promotion.] I've always had a galaxy watch and with every new model, they keep getting better. The screen is the best part about the watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I wish there was an explanation
on October 14, 2021
Posted by: EmsJ
from Wisconsin new richmond
I love almost everything about the watch and I did a review before about the terrible battery life but forgot to mention the overheating issue. Why does it do this? My husband has the same issue with his, and upon reading other reviews we are not the only ones. I just would like an explanation and will this issue be fixed?
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresOctober 14, 2021
Hello EmsJ, thank you for bringing this to our attention. I understand how this must feel for you and your husband. We would definitely like to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143790585
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this watch
on October 14, 2021
Posted by: Topherkey
from Michigan
Expertise:Expert
[This review was collected as part of a promotion.] Soo many features. I wish the battery lasted longer but the inclusion of Google services is a win!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great simple to use watch
on October 15, 2021
Posted by: JJ Jetplane
from Saint Petersburg Florida
Expertise:Expert
[This review was collected as part of a promotion.] Had the apple watch before and this one is heads over heals better. Better performance better battery life and easier to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty sweet watch
on October 15, 2021
Posted by: Fedarco
from Indianapolis, IN
Expertise:Expert
[This review was collected as part of a promotion.] Love the watch, lots of features. Works well with galaxy s20 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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