Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
3
Some good stuff
on October 8, 2021
Posted by: Markdino974
from Ludowici, Georgia
Expertise:Expert
I love that it has a stand alone media app. But the ear buds signal from the watch cuts in and out (sucks). Love the classic look but it is much smaller than the original. In my opinion some people Love bigger watches.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello Markdino974, thanks for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01110994/) to an article that will help you troubleshoot the headset audio. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143779719
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143779719
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Love the simplicity!
on October 8, 2021
Posted by: CeCee
from Greenwood, MS
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this about 3 weeks ago and I just love it!!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy4 Watch
on October 9, 2021
Posted by: LolaLuv
from Savannah,Ga
Expertise:Expert
[This review was collected as part of a promotion.] I really love my watch! I even changed the band and put a diamond protective case on the face of it. I think I'll surprise my husband with a watch as well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sleek but slack
on October 9, 2021
Posted by: Yayab2501
from Savannah, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm a loyal galaxy user. I've only used Samsung for the past few years. I previously owned the galaxy watch active 2 and I had a better experience with the previous watch than I did this watch. I did like the upgraded Bixby features and designs, however I felt a significant downgrade in battery life. My previous watch would last nearly 2 days from one charge, but this one didn't even last 24 hours for me. I expected more from the galaxy watch4.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello Yayab2501, thank you for bringing this to our attention. I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780183
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780183
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life
on October 10, 2021
Posted by: ReviewerJTS
from Pace, FL
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a month ago and I've had a horrible experience. My trade in was lost so I got charged full price. This watch has much worse battery life than the active watch 2 that I had previously. If you already have the active watch 2, I don't recommend upgrading.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello ReviewerJTS, thank you for sharing your experience. I see why you're so upset. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. In order for us to look further into your concerns, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780225
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780225
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch!
on October 11, 2021
Posted by: Kenzinthebenz
from Larkspur ,CO
[This review was collected as part of a promotion.] I got the watch about a month ago and love it! The only problem would be the battery only lasts a day and you can't get some apps on it other than that it's perfect! The size is just right and it's super customizable and the different variety of watch bands are great!
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy 4 watch
on October 11, 2021
Posted by: EmzJ
from Wisconsin new richmond
I have had my watch for a little over a month and I feel like I am always charging it. Mid day have to put it on the charger . The watch has a beautiful screen display but compared to the active 3 the days of life was better. It also does this over heating thing when I'm not outside or where it can get hot for like 2 min. Not sure what that's all about. I do like the Google on it and the messaging update but the battery life is the biggest thing for me.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 11, 2021
Hello EmzJ, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. In order for us to look into your other concern, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780308
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143780308
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for everyday use.
on October 11, 2021
Posted by: Danah
from Illinois
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this a month ago and it's perfect for women on the go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US