Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2 out of 5
4.2
(2,096 Reviews)
Open Ratings Snapshot
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product. 
(
1,014 out of 1,295
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5 out of 5
5
Samsung continues to deliver
on October 5, 2021
Posted by: Anonymous
from AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using Samsung phones and tablets for 5 years to great satisfaction but never bothered with the Galaxy watch. The first few generations just didn't seem worth it (and they were ugly). Seeing early reviews for the 4 though caught my eye. My fitbit had recently broke and was considering giving a smart watch a try so I said ended up picking up the 4.
Three weeks in and this things legit. The fitness tracking is way more broad then I thought. For someone who wants to see more than just how many steps they got or how many min they were "active" the pairing of this and the Samsung health app gives u a more focused breakdown of what your routine looks like.
It sounds stupid, but running through everything has made my workouts more fun (we'll see how long that lasts).
Accessibility is also on point. Whether it's the layout, customization, or even simple navigation the 4 just works. Change the song, read a message, set an alarm, its all quick and easy.
Apparently they also teamed up with Google to make a better app store and OS. From a quality standpoint, regardless of how u feel about google, this seems smart and has worked well so far.
Overall, this things clean.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love it
on October 5, 2021
Posted by: AyoushQ
from California
Expertise:Expert
Day 1 was bad. Battery kept draining. So i found the link to save battery. Day 2. after 7hours of usage battery is still 83%. So the link below in one of the reviews by Samsung worked. following those instructions with clicking on Power saving mode. saves the battery. in this watch power saving mode will not make everything Gray. it just blocks background apps. I love this watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung watch
on October 5, 2021
Posted by: Anonymous
from Lewiston, Maine
[This review was collected as part of a promotion.] I like the things that your able to do with the Samsung Watch and how it tracks your body movements, sleep schedule, blood pressure
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!!
on October 5, 2021
Posted by: RedMoon
from Houston, Texas
[This review was collected as part of a promotion.] I bought this watch to help me with my fitness and I am beyond satisfied. The features this watch has are great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome smooth watch
on October 5, 2021
Posted by: Fl4me
from Boston Ma
Expertise:Expert
[This review was collected as part of a promotion.] Im super happy with this Galaxy 4 watch.
Best 1 made
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love
on October 5, 2021
Posted by: Ayantko
from OH
Expertise:Beginner
[This review was collected as part of a promotion.] This is my 1st smart watch and I am really enjoying it. I like it for around the house so I don't have to carry my phone around. I would prefer Google assistant over Bixby.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not sure yet
on October 6, 2021
Posted by: transamqn
from tacoma, wa
Expertise:Expert
I traded in my old galaxy watch for the new Galaxy Watch 4, Battery life is not good, even going through battery drain tips. For some reason the watch will not vibrate when i receive messages on my phone, I have tried EVERYTHING to get this to work, reset the watch, adjusted multiple settings. At one time it did work, now nothing
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresOctober 8, 2021
Hello transamqn, thank you for bringing this to our attention. I know how hard you've tried to resolve this matter. Since you have already done some troubleshooting, we would like to look into the issues further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775370
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor battery life and other issurs
on October 6, 2021
Posted by: Dissppointed cust
Expertise:Intermediate
I really wanted to like this watch but had to send it back. The battery is horrible amongst other shortcomings.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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