Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
My Opinion
on October 4, 2021
Posted by: Watch out
from San Diego, California 92105
Expertise:Beginner
[This review was collected as part of a promotion.] I got the watch for keeping tract on my health, walks, calls and not having to take my phone out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome galaxy watch
on October 4, 2021
Posted by: Spidey
from Frederick MD
Expertise:Expert
[This review was collected as part of a promotion.] Awesome watch a must upgrade if you have the older version with one UI it makes a lot better wear device definitely heading to right direction. Battery life is exceptional last for days plus a battery saver feature.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not working with OnePlus
on October 4, 2021
Posted by: smeast
from Caldwell, Idaho
Expertise:Expert
I upgraded from a working Samsung watch, hoping for a good upgrade. Watch will not work very well with OnePlus 9. Gmail most always not notify the watch EKG won't work.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello smeast, thank you for reaching out. I understand how difficult this has been for you. In order for us to look further into your concerns, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775026
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775026
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the functions
on October 4, 2021
Posted by: TPINKERTON
from Basom,NY
[This review was collected as part of a promotion.] My wife bought the Watch 4 for both of us. I have been learning how to use all the functions and apps I like the health monitoring and the control over my phone without having to take my phone out.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great features for health and to talk with friends
on October 4, 2021
Posted by: Becky
from Houston, Texas
Expertise:Beginner
[This review was collected as part of a promotion.] Amazing device great for the daily and battery last a long time.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello Becky, we're happy to hear that you're enjoying all the features this watch has to offer! Thank you for being a part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on October 4, 2021
Posted by: Cashane89
from Hempstead Tx
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this 2-3 months ago and it's been a life changer. Especially for my Dr's and I both. Love it!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unreliable metrics and battery issues
on October 4, 2021
Posted by: LastTime
Expertise:Expert
Pros: Nice looking design. Apps load fast.
Cons: The sensors are highly unreliable. The stress features does not work about 95% of the time. The heart rate sensor stops working during workouts. battery life is really bad even under low to moderate use (tracking one workout per day, ongoing heart rate off). What’s worse is the absurd charging times and how bad the time to fully charge estimate is. I find the watch takes about 1 and a half hours to fully charge from 50%, which is unbelievably slow. The night tracking feature of the app regularly fails to detect sleep cycles and instead displays “restless and motionless times.” The body composition features appears to be completely unreliable giving two significantly different measures even when perform back to back under the same conditions. Lastly, watch face availability is surprising low for a device running Wear OS. I would like more customizable options.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello LastTime, thank you for leaving this detailed feedback. I understand how hard this must be for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. In order for us to look into your other concerns, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775294
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775294
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Watch ⌚
on October 4, 2021
Posted by: Super Shopper
from Grand Prairie, TX
[This review was collected as part of a promotion.] I absolutely love my new Samsung Galaxy watch 4 it's so light I sometimes forget that I'm wearing it and the battery lays all day so convenient for notifications and answering calls without your phone I just absolutely love it. Kind of makes me wonder why I never had one before?
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US