Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
4
Better than a fit bit
on December 24, 2022
Posted by: Nursedad
from Oklahoma
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the sleep monitor, and ecg function. Easy to use texting
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on December 23, 2022
Posted by: Sir_Keithington
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm very happy with the product. I bought it a month ago & I'm still finding things that it can do
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Died after 15 months
on December 23, 2022
Posted by: Gerardo
from Portland, OR
Expertise:Expert
I bought this watch on September 2022, it worked fine up until the night of 12/21/2022. So three months out of warranty the watch died. No power the next morning, holding down the buttons did nothing. The watch was completely dead. Since it’s out of warranty, I just have to pay to fix this or buy a new one. I will never buy another samsung watch again, especially since it’s a known issue if you research online.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 27, 2022
Gerardo, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy Watch4. If you haven’t done so already, the Samsung Support Team is available to assist you in troubleshooting your device. There may be some options available to help with the difficulty you are experiencing. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 22, 2022
Posted by: Biker Girl
from West Covina, California
Expertise:Beginner
[This review was collected as part of a promotion.] I replaced my galaxy fit band with the watch and it's the best decision I made. I love that it tracks my steps and notifies me of messages and alerts, but my favorite part is how it monitors my sleep. I am able to make changes to improve my sleep patterns. I love this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the thing
on December 22, 2022
Posted by: Mse627
from Flowery branch ga
Expertise:Expert
[This review was collected as part of a promotion.] I had the watch for a short period of time and it is great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Yes great features, although a minimal amount
on December 22, 2022
Posted by: Kiwi13143
from Satellite Beach, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought mine in July. The battery dies VERY quickly. It's constantly disconnecting from my phone. It doesn't have enough features or app options. Not very durable. I can't even wear it an entire work shift without it dying on me (that's only 5-12 hours).
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch 4!! Absolutely amazing
on December 21, 2022
Posted by: Happy Mimi
from Tennessee
[This review was collected as part of a promotion.] I love the Galaxy Watch 4. I can literally do everything I can on my phone; but can do it frome my wrist. Phone calls, text messages, steps, health and stress monitoring. I can do it all from this stylish Watch! I've alretalked my son and his wife into getting themselves each one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Expected Better
on December 21, 2022
Posted by: AngieC1979
from California
So bummed. I have had this watch less than a year and now I can't even wear it all day because the battery dies with minimal use in 8 hours. I used to be able to sleep in my watch and record my sleep data, now? Forget it! I traded in my old Galaxy Watch3 and regret it. That one worked with no issues.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 27, 2022
AngieC1979, thank you for your feedback on your Samsung Galaxy Watch4. Given the stated time of ownership we recommend taking a look at the warranty of your device and reaching out to the Samsung Support or Customer Care+ Teams for assistance. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US