Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Its GREAT
on October 5, 2021
Posted by: Nick
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using the watch for about 2 weeks now. I think it works good as smart watch and for tracking fitness.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Finally a good Galaxy watch with few flaws
on October 5, 2021
Posted by: Shoulda
from Nashville, TN
Expertise:Expert
[This review was collected as part of a promotion.] +'s
It integrates very well with my galaxy phone and buds, and equally worked well when I had it paired to another android phone.
The workflow to get cell service was easy for verizon, it automatically did everything for me essentially. I actually gave this watch to a family member and switched to the larger one.
Apps, fitness tracking features, usability have all been excellent so far.
I LOVE the water lock feature! When exiting water mode the little sound and ejecting of water from the side always puts a smile on my face lol..
-'s
The band that comes stock with the watch I was not a huge fan of, it felt very hot on my wrist so I opted for a 3rd party band that was more breathable. This is a fairly common band type and there are lots of 3rd party and 1st party options out there which is a pro though.
It integrates very well with my galaxy phone and buds, and equally worked well when I had it paired to another android phone.
The workflow to get cell service was easy for verizon, it automatically did everything for me essentially. I actually gave this watch to a family member and switched to the larger one.
Apps, fitness tracking features, usability have all been excellent so far.
I LOVE the water lock feature! When exiting water mode the little sound and ejecting of water from the side always puts a smile on my face lol..
-'s
The band that comes stock with the watch I was not a huge fan of, it felt very hot on my wrist so I opted for a 3rd party band that was more breathable. This is a fairly common band type and there are lots of 3rd party and 1st party options out there which is a pro though.
Battery life could be better, if you are doing something active and tracking you won't get a full day of battery life ( this is no different than the biggest smart watch competitor out there ) .
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lightweight and full of good features.
on October 5, 2021
Posted by: Acristo
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] I am really glad I decided to trade my old Samsung watch for this one. The other one was heavier and bulkier. This one you can barely feel in your wrist. The features are very good. I was able to give my doctor a full record of my sleep thanks to it. It charges super fast and the battery has a good life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on October 5, 2021
Posted by: Yelhsa
Expertise:Intermediate
[This review was collected as part of a promotion.] Definitely better than the past watches. I've had 3 different different Samsung watches in the past. Time will only tell if the battery will last.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Great Watch Awful Battery Life
on October 5, 2021
Posted by: pavic
from Florida
Expertise:Intermediate
The watch itself has good features and I like it. However, its battery only lasts one day. Ridiculous. This bad review is solely caused by this horrendous battery life.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello pavic, thank you for reaching out. I can see why you're so upset. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775303
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143775303
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
watch 4
on October 5, 2021
Posted by: bigmike
from new york ny
[This review was collected as part of a promotion.] Had the watch about 2 weeks so far Great smart watch. Everything you need from a smart watch: Good battery life, excellent screen resolution, health apps, training apps, connectivity, etc.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung continues to deliver
on October 5, 2021
Posted by: Anonymous
from AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I've been using Samsung phones and tablets for 5 years to great satisfaction but never bothered with the Galaxy watch. The first few generations just didn't seem worth it (and they were ugly). Seeing early reviews for the 4 though caught my eye. My fitbit had recently broke and was considering giving a smart watch a try so I said ended up picking up the 4.
Three weeks in and this things legit. The fitness tracking is way more broad then I thought. For someone who wants to see more than just how many steps they got or how many min they were "active" the pairing of this and the Samsung health app gives u a more focused breakdown of what your routine looks like.
It sounds stupid, but running through everything has made my workouts more fun (we'll see how long that lasts).
It sounds stupid, but running through everything has made my workouts more fun (we'll see how long that lasts).
Accessibility is also on point. Whether it's the layout, customization, or even simple navigation the 4 just works. Change the song, read a message, set an alarm, its all quick and easy.
Apparently they also teamed up with Google to make a better app store and OS. From a quality standpoint, regardless of how u feel about google, this seems smart and has worked well so far.
Overall, this things clean.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it
on October 5, 2021
Posted by: AyoushQ
from California
Expertise:Expert
Day 1 was bad. Battery kept draining. So i found the link to save battery. Day 2. after 7hours of usage battery is still 83%. So the link below in one of the reviews by Samsung worked. following those instructions with clicking on Power saving mode. saves the battery. in this watch power saving mode will not make everything Gray. it just blocks background apps. I love this watch.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US