Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
1
Unstable would not recommend
on September 11, 2023
Posted by: Jaimanini
[This review was collected as part of a promotion.] I do not like thid product. It constantly disconnects from my phone and is not reliable. Would not purchase again.
Value
1
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Hey there Jaimanini,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment out of your day to review the article titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that you can take to assist you in resolving what you have been experiencing with your Galaxy Watch4 disconnecting from your phone. I have linked the article below for your convenience. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment out of your day to review the article titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that you can take to assist you in resolving what you have been experiencing with your Galaxy Watch4 disconnecting from your phone. I have linked the article below for your convenience. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
It's very durable and accurate
on September 11, 2023
Posted by: Raymond
[This review was collected as part of a promotion.] I use my watch to count my steps answer messages check my heart rate. When I'm not close to my phone I can control my music. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent time piece and smart device!
on September 11, 2023
Posted by: Dantus
[This review was collected as part of a promotion.] I use the Galaxy watch to keep track of me and my phone. Love the accuracy and style of the Galaxy series! The watch faces are easy to change and the ease of utilizing the health apps allows me to track what I do on a daily basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this watch!
on September 11, 2023
Posted by: JustAGirl
[This review was collected as part of a promotion.] I bought my galaxy 4 about a year ago and I couldn't be more pleased. The battery lasts me all day and than I just throw it on the wireless charger for a bit and I'm good to go again. I love the find my phone feature and probably use it at least once a day as I tend to misplace it often. The ability to use my watch to take pictures, answer calls and texts as well as searching the web is amazing. It's also held up very well as I've gotten it wet several times and even submerged it in the hot tub and sink washing dishes a couple of times forgetting I had it on. Over all I'm very happy with the watch and plan on upgrading at some point but for now it's worth every penny and I am very pleased with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung watch and phone!
on September 11, 2023
Posted by: Jdamon
[This review was collected as part of a promotion.] I use my watch at work when I am not able to hold my Samsung phone in my hand and it works flawlessly I have a 4 and would love to get The Galaxy watch 6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a great smartwatch
on September 11, 2023
Posted by: Denjtye
[This review was collected as part of a promotion.] I enjoy my smart watch. It is a good partner to my Android phone. My reminds me when I have left my phone behind as well as how I can receive my text messages and keep up to date recurring events in the news. I love that it keeps a Long and Lasting battery and also that it it's easy to keep updated. One of the great features that I like is the wrist gestures which you can answer or decline a phone call with a flick of your wrists.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the sleek design!
on September 11, 2023
Posted by: Desiree
[This review was collected as part of a promotion.] I absolutely love the slim design of this watch. I have fairly small wrists and don't feel like this watch is super bulky on my wrist. I mainly use this watch for sleep tracking, workouts, and even swimming and it has been fantastic. The battery lasts about 24 hours, I do wish it was a little longer but not a bid deal to me, prefer the smaller watch over a larger battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Watch
on September 11, 2023
Posted by: Salamander
[This review was collected as part of a promotion.] I use my Galaxy watch to tell time, check messages, and monitor workouts. The watch does everything I need without stuttering. Very customizable and easy to use.
Value
5
Written by a customer while visiting Samsung US