Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
4
Nice Upgrade
on October 3, 2021
Posted by: Sixty4Delusions
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Really happy with the upgrade from the galaxy watch active. This watch is fast and sorry Samsung but it is great having Google services on board.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Low Battery Life and Bands don't fit
on October 3, 2021
Posted by: Grafox13
from Austin, TX
I have been a Galaxy Smartwatch user for years. I was pretty excited to get the newest model. The first problem I ran into is that the bands don't fit. I like to be able to switch bands, but every 20mm wide band made for the 40mm Watch4 was too wide to be able to attach to the watch. I finally resorted to tracking down an 18mm wide band, which is slightly small and results it the watch coming disconnected from the band periodically. The 20mm look like they should fit, but the connection points as too close together to allow mounting.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 8, 2021
Hello Grafox13, thank you for reaching out. I understand how difficult this has been for you. You can use a 20mm width band with this watch. If you are having issues changing the band we would be more than happy to help guide you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143773654
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143773654
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
It takes some getting use to
on October 3, 2021
Posted by: Animulius
from Plymouth IN
Expertise:Expert
[This review was collected as part of a promotion.] I just received watch and its taking some time to get used to it. Some of the apps I had on active 2 are not supported and makes it difficult to adjust to the watch. The format is exactly the same. That is a huge plus. I'm hoping Ill fall in love with it as I did for active 2. Which I might keep for backup and loose the trade in offer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Update my watch for my birthday
on October 3, 2021
Posted by: New gadgets
from Memphis TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this watch it has all the features I use I am so happy I decided to upgrade to a newer version
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch with great features, but needs better
on October 3, 2021
Posted by: Nick T
from Nashville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] Loved the watch, but ultimately had to return it because it needed to be charged every day. If you don't mind sticking it on the charger nightly, it's fantastic!
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great featured and very fast
on October 3, 2021
Posted by: Insanex1
from Las Vegas
Expertise:Expert
[This review was collected as part of a promotion.] I traded in my Galaxy watch and this one is much faster and smoother. It's more accurate on my runs and battery life is good for the whole day. I don't use any of the sleep features and have the always on display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy, PERIOD!!
on October 3, 2021
Posted by: Darkzorua
from Bay minette, al
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery life is great, features are fantastic and it fits perfectly
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Looks
on October 3, 2021
Posted by: AARJ
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] Nice looking and easy to wear. Complicated to set up, no good instructions.
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US