Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
Great watch
on March 8, 2023
Posted by: SamsungFaithful
[This review was collected as part of a promotion.] I wear my watch everyday day from the first thing in the morning until I go to bed. I don't generally use it to seet sleep patterns but I love this watch. It is my second one and there was nothing wrong with the first one. I just wanted to upgrade. I use my watch for health reasons. It helps me to keep track of my steps and heart rate. It has also told me when I have been in AFib but I have to initial the EKG to run.in order to find out.
I also love the fact that I can text and answer calls and the other person on the line doesn't realize I am on my watch. It sounds the same to them! One more bonus....I can control my music from my watch which is awesome!
I also love the fact that I can text and answer calls and the other person on the line doesn't realize I am on my watch. It sounds the same to them! One more bonus....I can control my music from my watch which is awesome!
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Life Sucks
on March 6, 2023
Posted by: Ddelafuente21
[This review was collected as part of a promotion.] I have to constantly charge my watch daily or it will die. I have other watches from other brands that have outstanding battery life of 4 days.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 8, 2023
Hello Ddelafuente21, we appreciate your feedback on your Samsung Galaxy Watch4. If you are looking to extend the battery life of your device, you can try adjusting the settings in terms of notifications and other features that can be turned off. If you believe the battery life is not functioning as intended, we have included a link to the Samsung Support Team who can offer further assistance to you. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great for if you lose your phone.
on March 6, 2023
Posted by: OriWatch4
[This review was collected as part of a promotion.] I use my watch for an extra phone in case I lose mine I can call it and find it. Also I like it to track my sleep quality prediction app just to keep up with my sleep.
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on March 5, 2023
Posted by: Sunshinelove
[This review was collected as part of a promotion.] Absolutely love this watch, it has all the functions I need plus extra I'm still learning to use. It's helping me on my health journey. I highly recommend this watch.
Written by a customer while visiting Samsung US
Customer Rating
1
the watch harmed me.
on March 5, 2023
Posted by: anonyms
from New York
Expertise:Expert
I got this watch about a year ago, and it left a burn on my wrist that lasted over multiple weeks.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 8, 2023
Hello anonyms, we appreciate your feedback on your Samsung Galaxy Watch4. We never want any of our customers to have an experience like you are describing to us. The difficulty may have occured with the sensor being held too tightly to your wrist. We have included a link below to the Samsung Support Team who can further assist you in troubleshooting what may have caused the difficulty as well as what options may be available. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Poor battery life
on March 5, 2023
Posted by: Nofaith
[This review was collected as part of a promotion.] I was so disappointed that this watch wouldn't hold a charge sometimes for only a few hours.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, March 8, 2023
Hello, we appreciate you taking time to provide your feedback to us regarding your Samsung Watch4. If you have attempted the troubleshooting options available on our website to help extend the battery life of your device, we have linked for your convenience below, the Samsung Support Team, Customer Care+ Team, and warranty information. Thank you for being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch I've ever had
on March 1, 2023
Posted by: GadgetGuy
[This review was collected as part of a promotion.] I've had a couple of smart watches from other companies, and this one does everything the other did and more. I love the look and its comfort. The battery life is phenomenal , It can go fo days on one charge. I love it so much, I've recommended it to many of my associates and they've purchased them as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Great everyday watch
on March 1, 2023
Posted by: MikeCC
[This review was collected as part of a promotion.] I take my watch4 everywhere every day. My girlfriend even teases me for doing so, but what can I do? I just love it. Haha. It's great for keeping track of your fitness goals, plus it has greeat features when you pair it with your galaxy phone. It also looks pretty good, if you ask me.
Written by a customer while visiting Samsung US