Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2 out of 5
4.2
(2,046 Reviews)
Open Ratings Snapshot
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product. 
(
972 out of 1,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
3 out of 5
3
Ok watch bad battery
on May 1, 2023
Posted by: Shorter
[This review was collected as part of a promotion.] The batter life of this watch is awful. The other features are decent but the short battery life ruins the watch for me
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Aloha Shorter, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A must have for work
on May 1, 2023
Posted by: Sounds2Good
[This review was collected as part of a promotion.] While I'm working, my phone takes up so much space in my pocket that it's uncomfortable. My watch is my new phone when I'm working. I can do everything on it, get my calls/txts and is definitely something I did not know I needed. I feel more comfortable knowing my son can reach me.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my watch it very nice and it a great versi
on May 1, 2023
Posted by: Chreib
[This review was collected as part of a promotion.] I like my Galaxy phone and my Galaxy Watch4
It very nice love it try to get the new one soon.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good product. Battery life could be better.
on May 1, 2023
Posted by: BulaBulaIsland
[This review was collected as part of a promotion.] I've owned galaxy watches since the first Galaxy Fit. I've always been a fan. I really enjoy being able to download Spotify playlists directly to the watch. It's so nice having my watch playing music through my Buds Pros with my watch and not having to worry about carrying my phone around while doing yardwork!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good quality for a cheap price
on May 1, 2023
Posted by: Malkavianfever
[This review was collected as part of a promotion.] I like how it automatically detects when I've been working out and starts recording when I forget. The integration between my phone, watch, and TV is also extremely useful and easy to use.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this watch.
on May 1, 2023
Posted by: dluban
[This review was collected as part of a promotion.] I use the watch to keep track of my steps, set timers, keep track of my sleep, and so many other things.
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This device is hardly useful
on May 1, 2023
Posted by: Tweety
[This review was collected as part of a promotion.] Io was excited to get my first watch. For the first few days it was great, before I got to know just how many limitations it had. It boasts so many wonderful features - and they are great! But you can hardly use any because the battery doesn't last even half a day with basic functions. Lastly, it's function as a phone (when your device is not around), doesn't work half the time. So the data plan that's needed is a waste of money.
Response from Samsung USBy Debra, Social & Commerce, May 4, 2023
Good day Tweety, thank you for taking the opportunity to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your feedback as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fascinating experiences when using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship on our products, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. If your Samsung smart watch (LTE) experiences mobile data issues, cannot answer calls, receive texts, or does not display your phone number in the Settings menu, there are a few things you can try. If those options do not work, it may be necessary to contact your carrier for network options or activation support. Be sure to glance over the article below titled, "Problems with call and text messages on your Samsung smart watch" for some quick troubleshooting steps you can do without assistance. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
https://www.samsung.com/us/support/troubleshooting/TSG01003245/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I like the connectivity to my s22 ultra.
on May 1, 2023
Posted by: JoeFade
[This review was collected as part of a promotion.] I use my watch mainly to monitor my heart and exercise. It works really well with my s22 ultra. I like that I can change songs on my watch while I'm driving. The hands free calling feature comes in handy while at work. I wear it everyday because it has so many convenient features. I dont leave home without it strapped to my wrist. It's a device I didn't know I needed until my fiance gifted it to me. Now I don't like being without it.
Written by a customer while visiting Samsung US
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