Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
2
Galaxy watch 4
on October 1, 2021
Posted by: Blacks0ul
from Portland, tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago, having high hopes over galaxy active watch. Battery doesn't last as log as I thought it would.
Features
5
Performance
3
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 6, 2021
Hello Blacks0ul, thank you for bringing this to our attention. I understand how this must feel. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143767996
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143767996
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
wonderful features, major enchancements
on October 1, 2021
Posted by: Kellener
from San Jose, CA
Expertise:Expert
[This review was collected as part of a promotion.] I had my Galaxy Watch Active 2 and loved it, but it was missing a couple of features that the new Galaxy Watch 4 taken into account. All around a great new watch
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than previous watch
on October 1, 2021
Posted by: Digster
from PrincetoN, NJ
Expertise:Expert
[This review was collected as part of a promotion.] Sleek design and very useful. I like it better than the past iteration.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pairs well with my new phone
on October 1, 2021
Posted by: Brody585
from St. Louis mo
Expertise:Beginner
[This review was collected as part of a promotion.] I've enjoyed it as an accessory to my phone and the quick alerts
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Mostly Good watch battery life is only 2 or 3 days
on October 1, 2021
Posted by: Peterkn
from San Gabriel, ca
[This review was collected as part of a promotion.] I've been using this for a couple of weeks now and it's been good but not perfect.
The battery life is only around 2 or 3 days with average things turned on (no constant biometric scans, screen of after x seconds, etc)
One thing that's been bothering me a bit is that the screen doesn't always turn on when I turn it to face me, it could just be a setting somewhere to adjust the sensitivity?
Everything else has worked as expected.
The battery life is only around 2 or 3 days with average things turned on (no constant biometric scans, screen of after x seconds, etc)
One thing that's been bothering me a bit is that the screen doesn't always turn on when I turn it to face me, it could just be a setting somewhere to adjust the sensitivity?
Everything else has worked as expected.
Side note, this watch and apparently other samsung watches use bands that had a special end so they're not cross compatible. That also means a generic watch band will not look as good as the Samsung shaped ones.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Watch
on October 1, 2021
Posted by: Sqk1
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my watch for a little over a month and I think it is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good watch
on October 1, 2021
Posted by: Hallucinator
from Montrose, Mich
Expertise:Expert
[This review was collected as part of a promotion.] I love the watch 4, I wish it had better battery life.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Tech is great. Changing the band is not.
on October 1, 2021
Posted by: Jolax
from NH
Expertise:Intermediate
[This review was collected as part of a promotion.] The watch technology is fantastic. Changing the band is next to impossible.
I would recommend this to a friend!
Features
4
Performance
5
Design
2
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, October 6, 2021
Hello Jolax, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US