Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2 out of 5
4.2
(2,046 Reviews)
Open Ratings Snapshot
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product. 
(
972 out of 1,249
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
4 out of 5
4
Samsung watch 4
on May 2, 2023
Posted by: Aser0279t
[This review was collected as part of a promotion.] I love wearing my watch and getting my activity tracked and my sleep. Having my alarms come up in it is very convenient. I have used the find my phone feature quite often!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great thus far
on May 2, 2023
Posted by: Prince6772
[This review was collected as part of a promotion.] Purchased for wife and myself. Great thus far after three weeks
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Battery life
on May 2, 2023
Posted by: Sazz0922
[This review was collected as part of a promotion.] I love this watch. The only issue I have with it is the battery life. I wear the watch mainly to monitor my sleep patterns. But I also use it to track my water intake and steps per day. There are days where the battery life will last 22 hours but most days it only is lasting 8 hours or less. I wear the watch all day and night. I keep the watch on battery saver mode to help preserve the battery but it clearly isn't working if I can't even go a day without it dying.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Aloha Sazz0922, thank you for taking the time out of your hectic day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Please do not hesitate to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra

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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My watch4 40mm love it so much here are my reasons
on May 2, 2023
Posted by: JadeOne
[This review was collected as part of a promotion.] I love that I can use my watch 4 40mm everyday especially when I'm sleeping. It keep tracks of my sleep patterns. I also use it at work and it counts my steps and when I get stressed it helps me calm down by using the breathing it has I also use it when I work out. I love it so much I bought my husband the watch 4 classic 44 mm
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Convenient and amazing
on May 2, 2023
Posted by: QueenD
[This review was collected as part of a promotion.] I love this watch! I had a different watch, but I could call on it or walk away from my phone very fast too use it. This watch you can leave your phone at home, call, text, and even pay by tap! I use my tap okay all of the time, it amazes me how people don't or do not know how. It saves time digging in your wallet for your card and is you forget your purse at home, no problem use your tap pay. It does a lot of other things as well and it customizable! I definitely recommend this watch.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
love this watch, I love all the features it offe
on May 2, 2023
Posted by: Thisisforu
[This review was collected as part of a promotion.] I really like this watch and all the features it offers. Most importantly it's very easy to use. I'm older so I'm all about simplicity. I wish I could compare to other models but this is my 1st watch and I'm already ready to get the newest one out. So if your like me, want something easy and still be able to stay in touch then this is for you. I do wish it came a little bigger.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung watch4nicoles review nd thoughts on a Tue
on May 2, 2023
Posted by: Nicolena
[This review was collected as part of a promotion.] I absolutely am in love with my watch. It easily syncs with my note 10 plus.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Howdy Nicolena, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We are jumping for joy after hearing that you have fallen in love with the Galaxy Watch4! Please keep in mind that Samsung Support is available to assist you with any questions you think of and to assist you with troubleshooting your devices, if needed. Reach out if you need us, Nicolena! Thank you for being a steadfast Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery life stinks
on May 2, 2023
Posted by: geri74
[This review was collected as part of a promotion.] I'm a Samsung fan. Except for this watch. It does everything it says it does. Except the battery life even after getting a replacement for my first one. It is only for about 36 hours. And that is without adding any additional apps to it. I own phones, TV, and tablets. Love all of them. The watch 4? Not at all. I no longer wear it.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Greetings Geri74, thank you for finding the free time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Fold4. We appreciate your candor as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the Samsung article titled, "Reduced battery life on your Samsung smart watch" for some great troubleshooting steps you can take without any outside assistance. After reviewing the article, feel free to contact Samsung Support if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
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