Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
Awesome watch
on September 23, 2023
Posted by: Aidenery
[This review was collected as part of a promotion.] When I first bought this a a birthday present to myself, I went out and started to drive and needed Google maps. As I started to drive I noticed that it automatically showed up on my watch..I was stunned. Its amazing that I didn't need to take my eyes away from the road so much to look at my phone, my watch gave me clear directions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No Batteryife
on September 20, 2023
Posted by: JuanDAgo
[This review was collected as part of a promotion.] Battery last only half the day with it disconnected from the phone.
Value
2
Response from Samsung USBy Debra, Social Commerce, September 21, 2023
Good day JuanDAgo,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great, and you never m
on September 20, 2023
Posted by: Mari612
[This review was collected as part of a promotion.] This product works great, your never missing out on notifications. I personally love keeping track of my health.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy watch 4 review
on September 20, 2023
Posted by: Otingocni31
[This review was collected as part of a promotion.] I use my Samsung galaxy watch 4 for just about everything. It gets to a point where the streamlined process of using the watch over the phone becomes easier to handle on a daily basis. Such as the best part of it is when i can use it to track my workouts on the days I go to the gym as well as most of my health symptoms from cardio to step counting to ekg and heart rate. Being said the second best part is being able to use it in sync with the phone while I'm driving, let me explain.. I can be driving a long distance and not have the attention to look at my phone when a call comes in, therefore all I do is flick my wrist and arm up and It answers then I ask Bixby to enable speaker phone which saves me and my passengers from wrecking in to any other drivers on the road... what I personally love so much about the watch is the way its functionality that it brings to ease my every day stress of having to remind myself of things that need to be done..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience but a little off
on September 19, 2023
Posted by: Darrian
[This review was collected as part of a promotion.] I had a galaxy watch 4 44m I had no real issues with it that where a huge deal to me other than the mic in it wasn't the best I didn't always sound clear to people I was on a call with when using the watch for calls and the heart rate monitor worked really good as long as you follow the steps on on how to use it the customization was a really nice feature that I really liked and it was definitely a high quality build I'd accidentally hit it on something and it would never scratch in the end I unfortunately had to get rid of it due to my own issues i couldn't stand seeing how bad my heart could get if it didn't bother me I would of wore it all the time I think they are a really great thing for people with issues and that samsung should do a program with hospitals to get people the newest galaxy watch as it's the only watch I'd trust for people with heart issues giving that they don't have a problem seeing when somethings not right when it isn't all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great watch! Bad signals
on September 18, 2023
Posted by: Actually214
[This review was collected as part of a promotion.] I am able to connect my 4 to att and send messages, but consistently have to re-connect it. Where it doesn't link my phone anylonger. Its very annoying. However, the watch is a great, fast and easy watch to access! Love the widgets and the notifications.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 19, 2023
Greetings Actually214,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Be sure to check out the article that I have linked below for you titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that may help you resolve what you have been experiencing with your watch. I have also linked the articles titled, "Samsung smart watch and phone compatibility" and "Setting up your Samsung smart watch with or without a phone." You may also find these articles to be beneficial in resolving what you're experiencing. Feel free to contact Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you would like any additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/answer/ANS00078020/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Be sure to check out the article that I have linked below for you titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that may help you resolve what you have been experiencing with your watch. I have also linked the articles titled, "Samsung smart watch and phone compatibility" and "Setting up your Samsung smart watch with or without a phone." You may also find these articles to be beneficial in resolving what you're experiencing. Feel free to contact Samsung Support if you have any questions, if you would like to share any other feedback with us, or if you would like any additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
https://www.samsung.com/us/support/answer/ANS00082502/
https://www.samsung.com/us/support/answer/ANS00078020/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has great features
on September 18, 2023
Posted by: Jacklovesamsung
[This review was collected as part of a promotion.] I really love this watch. I did not get the LTE version. However, it is just fine using Bluetooth with my phone because as we all know, we always have our phones within 2 feet. The watch being able to download many apps is very useful. I have my class schedule on the notes in the watch so I don't have to pull out my phone as often whenever I forget. I also love the customization of the watch. You can make the display almost anything. Overall really nice and I like the heart rate and exercise tracking features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best ... Still good
on September 18, 2023
Posted by: Cmtlady77
[This review was collected as part of a promotion.] I love my watch except for the battery life. It won't last a day.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 20, 2023
Howdy Cmtlady77,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
https://www.samsung.com/us/support/answer/ANS00078033/
Written by a customer while visiting Samsung US