Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
2
Great watch, poor battery life
on June 10, 2023
Posted by: Kmarcus
Battery life is insufficient and never last a full day.
Response from Samsung USBy Debra, Social Commerce, June 12, 2023
Hello there Kmarcus,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. For your easy access, I have included a link below containing an article titled, "Reduced battery life on your Samsung smart watch." Be sure to check it out when you can. If you would like additional assistance afterwards, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. For your easy access, I have included a link below containing an article titled, "Reduced battery life on your Samsung smart watch." Be sure to check it out when you can. If you would like additional assistance afterwards, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Dies quick. Decent features.
on June 3, 2023
Posted by: Tryn2help
from Washington
Expertise:Beginner
Love the watch features but it dies so quick. I feel like if I'm not active the battery doesn't even last a full work shift. Just a bummer. Was on a car ride and watch died before we even got to hike due to inactivity. Even though I was wearing it. On the plus it does charge quick I guess and if you have the cord can charge from your phone which is cool.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Debra, Social Commerce, June 5, 2023
Howdy Tryn2help,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article I have linked below titled, "Reduced battery life on your Samsung smart watch" for some great tips and tricks on getting the most out your Galaxy Watch4's battery. If you would like any additional assistance afterwards, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article I have linked below titled, "Reduced battery life on your Samsung smart watch" for some great tips and tricks on getting the most out your Galaxy Watch4's battery. If you would like any additional assistance afterwards, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome
on May 31, 2023
Posted by: ChrisSamsung
[This review was collected as part of a promotion.] This is the best watch I've ever owned it. Does everything I need a watch to do. Show easy maneuver Throughout all the apps. I like how you can customize the watch Faces.
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, compact, efficient
on May 31, 2023
Posted by: Samsung4Lyfe
[This review was collected as part of a promotion.] I love how the watch is small, flexible and light weight. Tons of storage for all your apps and media. The load times of the features are quick and do not lag. Great product.
Written by a customer while visiting Samsung US
Customer Rating
5
I injoy my watch because it helps me with my heath
on May 31, 2023
Posted by: Sirjay3
[This review was collected as part of a promotion.] I love each and everything it offers. Especially the phone features, I feel special when talking to people while using it. And the activities like walking.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Watch 4
on May 30, 2023
Posted by: SSArchi
[This review was collected as part of a promotion.] Great watch that is better than the gear 3 with updated Ram for faster processing and fantastic new watch faces
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch4
on May 28, 2023
Posted by: raspicoder2023
[This review was collected as part of a promotion.] This is a great little watch for fitness tracking and listening to music over Bluetooth headphones. The wearOS experience is perfect for this screen size. It is also still perfectly usable with no phone or internet when I am at school.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung watch 4
on May 28, 2023
Posted by: Fernie007
[This review was collected as part of a promotion.] It's a good watch but I can't access Amazon music, some item in my wallet, and hoping you can swim at the beach too
Written by a customer while visiting Samsung US