Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
Does everything I need
on August 11, 2023
Posted by: Baccon
[This review was collected as part of a promotion.] I mainly use my watch for workouts and notifications, but when I occasionally need to do more, it handles it easily. Battery life is great, and I love the abundance of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great watch, like lot of the features!!!!
on August 9, 2023
Posted by: Saiyan2010
from New Jersey
Expertise:Intermediate
Has the watch for some time now, always worked no problems and easy setup.
Battery life was pretty good, could be little longer you definitely need power saving mode sometimes!! Rotating bezel is very good go to last or numerous apps over quickly. Greeting and workout animation are fun and it liked them, one thing Samsung is would be nice to choose the greeting animations in display or lock screen settings menu. Think about it for software update in the future!! It has definitely help with my health and workouts monitoring for best i can be. Thank you
Battery life was pretty good, could be little longer you definitely need power saving mode sometimes!! Rotating bezel is very good go to last or numerous apps over quickly. Greeting and workout animation are fun and it liked them, one thing Samsung is would be nice to choose the greeting animations in display or lock screen settings menu. Think about it for software update in the future!! It has definitely help with my health and workouts monitoring for best i can be. Thank you
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The battery life sucks but it's extremely durable
on August 4, 2023
Posted by: Dante
from 249 aspen dr
Don't listen to the other reviews, this watch is great, I don't recommend it but I accidentally put my watch in the washer and dryer and it came out acting perfectly fine, this thing is the definition of built different, the battery is OK tho
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Inconsistent at best
on July 25, 2023
Posted by: Mamaof5
from Utah
Expertise:Expert
I have been extremely disappointed with the lack of consistency in the step to miles over the past 3 months. The first month it had been consistent in the conversion, as was my galaxy active I used for 3.5 years before. This consistency issue coupled with the fact that the battery life of the galaxy watch 4 is bismal leads me to assurance that the next watch upgrade will not be a Samsung. This highly disappointing revelation as I am definitely a fan of Samsung products.
Ps. I have to charge my watch not only every overnight but during the day as well. Not good!
Ps. I have to charge my watch not only every overnight but during the day as well. Not good!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
3
Response from Samsung USBy Bethany, Social Commerce, July 26, 2023
Hello Mamaof5... We appreciate you taking the time to review the Samsung Galaxy Watch4. At Samsung, we value your input as we strive to innovate and improve on our product design and functionality. I've attached a link that should help concerning its battery life. Not knowing what you're referring to by inconsistent, please reach out to Samsung Support, also below, for assistance. Thank you for being a valued customer. -Bethany
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Survived a motorcycle crash
on July 16, 2023
Posted by: Sky5
from Portland, Or
I bought this for my birthday last year, and I've worn it every day. Yesterday someone swerved in front of me causing me to swerve and drop my motorcycle going 40 mph on a curve. My watch was one of the few things unprotected, and while it's scuffed, it's not broken and it still works perfectly. I couldn't be happier. (I am also scuffed but not broken)
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Inaccurate distance calculation
on July 10, 2023
Posted by: Chuck
I walk the same path at least 3 times per week. I practically walk in my own footsteps, but my distance varies as much as a quarter of a mile in a 3-mile walk. If you're using this watch as a fitness device, don't rely on the distance calculation.
Response from Samsung USBy Bethany, Social Commerce, July 13, 2023
Hi Chuck... We appreciate you taking the time to review the Samsung Galaxy Watch4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've linked an article that should help concerning your steps. Also below is Samsung Support, so please don't hesitate to reach out if we can offer you any further assistance. Thank you for being the best part of Samsung. -Bethany
Inaccurate steps on your Samsung smart watch
smsng.us/Samsung-Support
Inaccurate steps on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life from time of purchase
on July 8, 2023
Posted by: Chancer200
from Antioch, CA
Expertise:Expert
I have had this watch less than 2 years (still paying for it) within first 6 months I had to do warranty exchange for battery life, I have the screen light very low and do not have other features activated. Have noticed battery life is still horrible, charge it before bed and when I wake up (7hrs later) battery is at 15% and going into saver mode. My S2 watch has a much better battery life even after about 5yrs, when i "upgraded" to this one. Would not recommend!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, July 9, 2023
Hello Chancer200... Thank you for taking the time to review your Samsung Galaxy Watch4. Your input is important as we continue our quest to bring our consumers the best in design and functionality. I've attached a link that should help with the battery life of your device. Please reach back out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Looking good even on an old lady!
on June 17, 2023
Posted by: Shirls
My son got this for me, he has a 5 and set it up for me . I really thought it was a to complicated to be able to use it,but
I Love it!
I Love it!
Written by a customer while visiting Samsung US