Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Average customer rating
4.2
(2,046 Reviews)
Rating breakdown 2,046 reviews
5 Stars
1,251
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
972 out of
1,249)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Customer Rating
5
I love this watch!
on August 17, 2023
Posted by: Fancy27
[This review was collected as part of a promotion.] I have never worn a watch. Never. I liked the idea, but couldn't stand the feeling of something always there. Until now. I bought this watch for myself and told my daughter I would give it to her if I didn't like it. Well, she didn't get it. Lol. I never take it off except to charge and clean it. I feel like I left the house with no shoes on if I forget it. I will definitely buy another one when this one stops working.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Useless Fall Detection alert.
on August 17, 2023
Posted by: GrandmaD
We bought this watch specifically for the hard fall detection for a gentleman who has drop seizures. Our hope was to give him a bit more freedom outside on the property. Since purchasing the watch about least 3 month's ago, it has not detected and alerted 5 out of the 5 hard drop falls inside or outside our home.
A call to Samsung and their update assured the watch would detect hard falls. It has not.
A call to Samsung and their update assured the watch would detect hard falls. It has not.
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hi GrandmaD,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The fall detection feature is not turned on by default on the watch; therefore, you’ll need to turn it on manually if you want to use it. It can only be enabled through the Galaxy Wearable app, so make sure the watch is connected first. You can change the sensitivity of your watch's fall detection feature by choosing when you want it to detect falls. You can set it to Always, During physical activity, or only during workouts. Be sure to look over the article titled, "Use the Detect fall feature on your Samsung smart watch" for more helpful information that you may find beneficial in resolving what you have been experiencing with your device. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087244/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The fall detection feature is not turned on by default on the watch; therefore, you’ll need to turn it on manually if you want to use it. It can only be enabled through the Galaxy Wearable app, so make sure the watch is connected first. You can change the sensitivity of your watch's fall detection feature by choosing when you want it to detect falls. You can set it to Always, During physical activity, or only during workouts. Be sure to look over the article titled, "Use the Detect fall feature on your Samsung smart watch" for more helpful information that you may find beneficial in resolving what you have been experiencing with your device. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087244/
Written by a customer while visiting Samsung US
Customer Rating
5
The watch is practical, lightweight, and stylish!
on August 16, 2023
Posted by: SatisfiedReviewer
[This review was collected as part of a promotion.] The watch is honestly such a versatile product. It is everything you would need from a smartphone, except it's compact and non-intrusive. It especially comes in handy when you are in a formal setting, such as a meeting or in a classroom, and for example, an urgent email or message comes up. Being able to glance at that immediately without offending the other party is an amazing addition. Another feature I love is the health monitoring aspect of it. It pairs up seamlessly with Samsung Health and I cannot even begin to count how many helpful functions there are, especially as someone who is trying to incorporate more excercise and movement into their life.
I also really like how versatile it is, unlike other typical smart watches on the market, the galaxy watch has a timeless round shape that I really appreciate. It fits the typical watch standard well and just looks more natural overall as opposed to a square or rectangular shape. It's surprisingly lightweight too! (FYI, I have the rose-gold one. I don't typically go for rose-gold as my first choice in jewelry color, but the shade I have is absolutely beautiful! I definitely suggest it!)
I also really like how versatile it is, unlike other typical smart watches on the market, the galaxy watch has a timeless round shape that I really appreciate. It fits the typical watch standard well and just looks more natural overall as opposed to a square or rectangular shape. It's surprisingly lightweight too! (FYI, I have the rose-gold one. I don't typically go for rose-gold as my first choice in jewelry color, but the shade I have is absolutely beautiful! I definitely suggest it!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch looks good and performs just as well!
on August 16, 2023
Posted by: Jaiizz
[This review was collected as part of a promotion.] I use this watch everyday for work and school. It's very convenient to use in my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love My Galaxy Watch
on August 15, 2023
Posted by: Saragrrrr
[This review was collected as part of a promotion.] I love being able to see who's calling me or texting me on my watch because sometimes I'm in a setting where my phone is on silent and I can't pull it out to look at it. I also love the fitness tracking ability.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Extremely satisfied customer
on August 14, 2023
Posted by: Toniwynn
from Afton, TN
Expertise:Intermediate
I purchased my watch4 classic over a year ago and have loved it. I've never had any problems nor do I have any complaints. I'm now waiting for my upgrade to the new watch6. I downgraded from the classic to the basic as I didn't use my classic to it's full potential. Thanks Samsung for the great deal for my new watch and new flip5 cell phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 14, 2023
Posted by: Squirt
[This review was collected as part of a promotion.] I mainly used my watch for runs that I went on because of the GPS feature and I was able to use the watch instead of my phone when I went to the gym so that my phone was not a distraction.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Even Deaf/HOH person Can Own This
on August 14, 2023
Posted by: DeafBro
[This review was collected as part of a promotion.] The size of the watches isn't small or too big for my wrist. The most important part I expect to have on this Watch4 is the vibration alart, because I am Deaf. Visual on the display is good and easy to use. I like the ideal of checking info on my Watch4 instead of checking on my smartphone while working on a job or workout. I like it how easy to used the Watch4 from my wrist to wireless pay instead using my smartphone. Overall, this Samsung Galaxy Watch4 is just perfect for me.
Value
5
Written by a customer while visiting Samsung US