Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
4
Decent upgrade from my active watch 2
on October 1, 2021
Posted by: Brad
[This review was collected as part of a promotion.] Decent upgrade from my active watch 2. Lots of new features and better hardware. ECG and BP app won't work with pixel phones even though watch is running a flavor of wear os.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on April 13, 2022
Posted by: Michael
from Salisbury
Expertise:Intermediate
[This review was collected as part of a promotion.] The only problem so far is that the Bluetooth connects sometimes when I answer the phone. It is aggravating when I answer a call and the other person can not hear me.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love the features
on April 14, 2022
Posted by: Pjones55
from Fort Worth, Tx
Expertise:Beginner
I bought this watch three weeks ago and it's awesome. With bluetooth it connected to my galaxy phone with ease. I can leave my phone in one room and get notified from my watch of a text or an incoming call. Also, this watch tracks my steps and heart rate. The face of the watch is great, when I look to see the time it glows back at me the hour that's easy to read.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome smart watch
on April 18, 2022
Posted by: YDUR
from Yorba linda, Ca
[This review was collected as part of a promotion.] I bought my watch a few months ago and I'm in love with the features. It has ECG and measures blood oxygen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Watch
on October 3, 2022
Posted by: Jay419
from NH
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this watch in april and I love it. I originally got it because of the ecg feature but I ended up loving everything else I can do with it too. I would definitely buy another one, the only downside is that the blood pressure feature is locked in the US but I can live with that, hopefully they'll get fda approval and unlock it soon.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch 4 WOW
on August 26, 2023
Posted by: Samsungwatchwow
[This review was collected as part of a promotion.] I was skeptical at First Thinking about spending Money on a smart watch but after taking the chance I have to confess that I absolutely could not live without my Galaxy watch for it impacts every daily aspect of my life in a convenient and good wayMaking my life easier is a tremendous impact on my stress levelThis watch just makes it easier all around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery degraded significantly
on October 1, 2023
Posted by: Old user
after having it for a year and few month, the battery is degraded significantly. The interval between charging the watch is less than 24hrs, in less than a year and half.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy Debra, Social Commerce, October 2, 2023
Hi,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of hectic day to learn more on how to resolve what you have been experiencing with your Galaxy Watch4. Did you know that we also offer Samsung Care+ that can be added to eligible devices? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your watch behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your watch in your pocket without enabling your Water Lock mode, to dropping and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like some help with troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Be sure to check out the article titled, "Reduced battery life on your Samsung smart watch" when you have the unobstructed time out of hectic day to learn more on how to resolve what you have been experiencing with your Galaxy Watch4. Did you know that we also offer Samsung Care+ that can be added to eligible devices? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your watch behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your watch in your pocket without enabling your Water Lock mode, to dropping and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like some help with troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch for the money
on October 6, 2023
Posted by: Alex
from Chicago, IL
Expertise:Intermediate
I'm using it for over 2 years. Great watch for the money.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US