Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Awesome
on May 1, 2024
Posted by: Michael
from Virginia
I got this as birthday 🎂 🥳 and it's easier to program with cell phone android. Change screens and check vital health issues.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No longer compatible
on May 12, 2024
Posted by: Tee Bee
Is there a fix for Watch4 no longer being compatible with S22 Ultra?
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, May 13, 2024
Hi Tee,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. The Galaxy Watch4 is in fact compatible with the Galaxy S22 Ultra. Phones with Android 6.0 and RAM 1.5 GB or higher are supported, just be sure to download the Galaxy Wearable app from the Play Store, and make sure your phone has the latest software. Feel free to take a look at "Samsung smart watch and phone compatibility" if you would like more information about compatibility of devices. Without having more information regarding what you may be currently experiencing with your devices and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
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https://www.samsung.com/us/support/answer/ANS00082502/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. The Galaxy Watch4 is in fact compatible with the Galaxy S22 Ultra. Phones with Android 6.0 and RAM 1.5 GB or higher are supported, just be sure to download the Galaxy Wearable app from the Play Store, and make sure your phone has the latest software. Feel free to take a look at "Samsung smart watch and phone compatibility" if you would like more information about compatibility of devices. Without having more information regarding what you may be currently experiencing with your devices and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082502/
Written by a customer while visiting Samsung US
Customer Rating
2
Not impressed
on September 16, 2024
Posted by: Tjr82
from Wauseon ohio
Expertise:Intermediate
So far my experience with this watch has been less than enjoyable. Most apps available for the watch through the app store don't work the way they should and the actual amount of useful apps is very very limited. I guess I didn't realize before buying the watch that 90% of my everyday apps like Facebook, twitter, my bank app, ect weren't available for the watch. Not impressed with the fact that I can't stream music through my watch, so far it's basically just a remote to control the music as it plays through your phone. Constanly have problems with the body mass measuring, it makes it to 67% and errors out saying i n3ed to move my watch further up my arm and no matter how far i move it or how tight i make it it doesnt ever seem to work correctly. Pretty much the only useful thing for me is the sleep tracking. Overall if I had the choice again I wouldn't have purchased the watch.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, September 30, 2024
We appreciate you reaching out to share your review with us! We always love hearing from our customers and getting your insights. We see that you reached out regarding the Galaxy Watch4. The Bioelectrical Impedance Analysis (or BIA) sensor on your new Galaxy Watch allows you to accurately measure your body composition. This includes details such as your body fat percentage, body water content, and skeletal muscle mass. You can review our guide to learn more about taking these measurements with your Galaxy Watch in the link attached. Make sure your Galaxy Watch has been updated to the latest software version. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/measure-your-body-composition-with-the-galaxy-watch-series/?srsltid=AfmBOoo8p4I4TdN4wHNDq3HA1wFVC_ip5pykxh3awzsfMc0RRHD9s9r-
smsng.us/Samsung-Support
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https://www.samsung.com/uk/support/mobile-devices/measure-your-body-composition-with-the-galaxy-watch-series/?srsltid=AfmBOoo8p4I4TdN4wHNDq3HA1wFVC_ip5pykxh3awzsfMc0RRHD9s9r-
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Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 24, 2024
Posted by: NETPROJECTS
Expertise:Intermediate
Works like a charm, i love the hands free features that it has.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 1, 2024
Posted by: NETPROJECTS
Expertise:Intermediate
Works perfectly and has great features for a watch.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Poor battery, lousy bands
on October 28, 2024
Posted by: Evelyn
from Portland OR
I bought this watch for the fall feature, and I think I'm really sorry. The battery sucks: it needs to be charged every day. If I were to activate more functions, it wouldn't last that long. I have a small wrist, so finding a watchband that would keep it snug was a challenge. I am not happy with this product.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, October 28, 2024
Thanks for sharing your honest feedback with us, Evelyn. We always look forward to hearing from our valued customers. We see that you reached out to share your feedback on the Galaxy Watch4. The Galaxy Watch4 is the first smartwatch equipped with Wear OS powered by Samsung. That means you get seamless access to all your favorite apps right on your wrist. Best of all, there's a rich app selection from music streaming apps to a massive library of health and fitness apps. The Watch4 also provides up to 40 Hours of battery life. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the link attached for options that should help increase your watch's battery life. If this continues to be your experience, do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
Customer Rating
1
Bad features
on October 30, 2024
Posted by: Abena
Expertise:Intermediate
I bought this watch a year ago and have used it 5 times because of it bad battery life, now it won't even charge and won't turn on. I called Samsung and they refused to fix because it's out of warranty. TBH, this is the worst purchase I have ever made, with all that money, it didn't even last me a year.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 31, 2024
Thanks for reaching out to us, Abena. We really appreciate your feedback regarding the Galaxy Watch. If your watch will not power on, it doesn't seem to charge, or the light on the charger blinks, the problem could be anything from the battery, connection, the charger, or the watch itself. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Check out the link attached for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support so that we can look into what can be done to get this resolved. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003100/
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Yes
on November 11, 2024
Posted by: HURLEY
Expertise:Intermediate
I bought this watch 4 years ago and haven't a problem with it in all this time.
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US