Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,049 Reviews)
Rating breakdown 2,049 reviews
5 Stars
1,254
4 Stars
396
3 Stars
123
2 Stars
97
1 Star
179
78%of customers recommend this product.
(
974 out of
1,251)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Awesome watch
on September 23, 2023
Posted by: Aidenery
[This review was collected as part of a promotion.] When I first bought this a a birthday present to myself, I went out and started to drive and needed Google maps. As I started to drive I noticed that it automatically showed up on my watch..I was stunned. Its amazing that I didn't need to take my eyes away from the road so much to look at my phone, my watch gave me clear directions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Laggy. needs improvement
on November 21, 2023
Posted by: Sang
from Portland, OR
Expertise:Expert
I bought this when it first came out. I was excited but it was very laggy and slow. even basic apps were too slow and 3rd party apps constantly crashed. I do not recommend it.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, November 24, 2023
Hey there Sang,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. When you have the available time out of your hectic day, please take a moment to review the article that I have linked below for you titled, "Samsung smart watch screen is slow, frozen, or not responding" that may help you resolve what you have described to be experiencing with your Galaxy Watch4. Feel free to reach out to Samsung Support afterwards if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third-party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly. When you have the available time out of your hectic day, please take a moment to review the article that I have linked below for you titled, "Samsung smart watch screen is slow, frozen, or not responding" that may help you resolve what you have described to be experiencing with your Galaxy Watch4. Feel free to reach out to Samsung Support afterwards if you have any questions or if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003105/
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous multi-tasker of a watch
on December 31, 2023
Posted by: One4des
from Albuquerque NM
Awaiting delivery. Am so excited. I. Not a gadget geek but this could change that. Love the style, color.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on February 20, 2024
Posted by: Stephaniemarie
Nice watch. Very helpful. I love not having to keep my phone on me
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch
on April 5, 2024
Posted by: Lanie
from Cleveland GA
Expertise:Beginner
I purchased this watch a couple weeks ago because my Fitbit was getting old and I also wanted more features than Fitbit offered, although for the most part, I was happy with my Fitbit. I am so happy that I made this purchase. I am still finding new features!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on May 1, 2024
Posted by: Michael
from Virginia
I got this as birthday 🎂 🥳 and it's easier to program with cell phone android. Change screens and check vital health issues.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No longer compatible
on May 12, 2024
Posted by: Tee Bee
Is there a fix for Watch4 no longer being compatible with S22 Ultra?
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, May 13, 2024
Hi Tee,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. The Galaxy Watch4 is in fact compatible with the Galaxy S22 Ultra. Phones with Android 6.0 and RAM 1.5 GB or higher are supported, just be sure to download the Galaxy Wearable app from the Play Store, and make sure your phone has the latest software. Feel free to take a look at "Samsung smart watch and phone compatibility" if you would like more information about compatibility of devices. Without having more information regarding what you may be currently experiencing with your devices and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082502/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. The Galaxy Watch4 is in fact compatible with the Galaxy S22 Ultra. Phones with Android 6.0 and RAM 1.5 GB or higher are supported, just be sure to download the Galaxy Wearable app from the Play Store, and make sure your phone has the latest software. Feel free to take a look at "Samsung smart watch and phone compatibility" if you would like more information about compatibility of devices. Without having more information regarding what you may be currently experiencing with your devices and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your devices. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00082502/
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 24, 2024
Posted by: NETPROJECTS
Expertise:Intermediate
Works like a charm, i love the hands free features that it has.
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US