Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Love this watch!
on September 11, 2023
Posted by: JustaGirl
[This review was collected as part of a promotion.] I bought my galaxy 4 about a year ago and I couldn't be more pleased. The battery lasts me all day and than I just throw it on the wireless charger for a bit and I'm good to go again. I love the find my phone feature and probably use it at least once a day as I tend to misplace it often. The ability to use my watch to take pictures, answer calls and texts as well as searching the web is amazing. It's also held up very well as I've gotten it wet several times and even submerged it in the hot tub and sink washing dishes a couple of times forgetting I had it on. Over all I'm very happy with the watch and plan on upgrading at some point but for now it's worth every penny and I am very pleased with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent time piece and smart device!
on September 11, 2023
Posted by: Dantus
[This review was collected as part of a promotion.] I use the Galaxy watch to keep track of me and my phone. Love the accuracy and style of the Galaxy series! The watch faces are easy to change and the ease of utilizing the health apps allows me to track what I do on a daily basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very durable and accurate
on September 11, 2023
Posted by: Raymond
[This review was collected as part of a promotion.] I use my watch to count my steps answer messages check my heart rate. When I'm not close to my phone I can control my music. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unstable would not recommend
on September 11, 2023
Posted by: Jaimanini
[This review was collected as part of a promotion.] I do not like thid product. It constantly disconnects from my phone and is not reliable. Would not purchase again.
Value
1
Response from Samsung USBy Debra, Social Commerce, September 13, 2023
Hey there Jaimanini,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment out of your day to review the article titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that you can take to assist you in resolving what you have been experiencing with your Galaxy Watch4 disconnecting from your phone. I have linked the article below for your convenience. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment out of your day to review the article titled, "Samsung smart watch will not connect to a phone" for some troubleshooting steps that you can take to assist you in resolving what you have been experiencing with your Galaxy Watch4 disconnecting from your phone. I have linked the article below for your convenience. Feel free to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch
on September 11, 2023
Posted by: Candy21
[This review was collected as part of a promotion.] The watch4 is super helpful with the everyday activities and if you are a busy person it helps keep up with phone notifications
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fun companion
on September 11, 2023
Posted by: 2mikelove
[This review was collected as part of a promotion.] I use my companion and the most specific functional way, I can depend on my companion to do almost all my boring or repetitive things I do throughout today. It tells me the time the weather and also my messages when I forget. It also reads my blood pressure my sleep pattern even knows the oxygen in my blood. I appreciate my companion It helps me live from day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Case is not strong
on September 11, 2023
Posted by: SamsungGuy
[This review was collected as part of a promotion.] Watch have to be more case strong glass is not too quality
Value
3
Response from Samsung USBy Debra, Social Commerce, September 15, 2023
Hello there Samsungguy,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch4 in the seat of your taxi on your way to catch your flight, having your Watch4 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch4 and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your Galaxy Watch4's display, I suggest reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that provides physical damage protection to your eligible devices? Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your Watch4 in the seat of your taxi on your way to catch your flight, having your Watch4 stolen from your bag, getting caught in a rainstorm without your Water Lock feature engaged, to dropping your Watch4 and shattering the watch face. We also have over 700 authorized repair locations nationwide to take your device to be repaired so you can get back quickly to what you enjoy doing most in life. Without having more details available regarding what you may be experiencing with your Galaxy Watch4's display, I suggest reaching out to Samsung Support for further assistance and/or troubleshooting. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch4 got me healthy!
on September 11, 2023
Posted by: MdSnoogs
[This review was collected as part of a promotion.] About a year ago, I got a Galaxy Watch4 to help motivate me to start working out and getting into shape. It has helped me shed about 25lbs just by helping me track my runs and workouts. Its tough to think what it would be like without it. I use the Samsung Health app religiously to keep track of all my data. I do wish Samsung would expand on the health app by offering more free workouts or challenges. It would also be nice to have all this info on a desktop site so I can see my accomplishments.
Value
5
Written by a customer while visiting Samsung US