Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Thumbs up!
on August 21, 2023
Posted by: Herb6969
[This review was collected as part of a promotion.] So far so good, I've had the watch for 3 days now. I'm a previous (user of a different watch) so was hesitant to switch it up, but I love the galaxy watch at this time! It has a ton of features that are easy to navigate. My prior watch was difficult to easily use and I'm having the opposite experience with the Galaxy watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Watch 4!
on August 21, 2023
Posted by: SoccersusieQ
[This review was collected as part of a promotion.] I love the Samsung Galaxy Watch4! I started with the Gear S2 and when it started having some issues (after 7+ years), I started looking to upgrade and I'm couldn't be more happy with another smart watch. It does everything my old one did, and then some! It's super durable, easy to set up and use, it's the perfect size, and the battery life is amazing (it lasts all day and then some!) I love that I can take calls on it and the sound is crystal clear (on both ends!) I'll definitely stick with Samsung, when this watch goes out (which is hopefully many years from now!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its worth the buy
on August 21, 2023
Posted by: Haydee
[This review was collected as part of a promotion.] This watch pairs with your phone wonderfully. I like how I can answer a call if im away from my phone or cant locate it quickly. It shows all notifications and I can text back from all apps in different ways. This was a good purchase!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on August 21, 2023
Posted by: WishIhadabetterwatch
[This review was collected as part of a promotion.] Doesn't have a great battery, sometimes I don't receive notifications on my watch.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 5, 2023
Aloha,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Take a moment to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the available time out of your busy day to learn more about how to extend your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by reaching out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on August 21, 2023
Posted by: Starblueloser
[This review was collected as part of a promotion.] Love, love this watch! Runs perfectly, have never had a problem with it. I love being able to quickly check a text and not have to go find my phone. So many unexpected great features including controlling my music and notifications/vibration that goes along with Google maps directions! I get bored easily so being able to switch my watch face on a whim is very important to me. There's also good integration of Samsung health, easily tracking steps or exercises. Also can check my O2 and heart rate at any time. The silicon band that comes with the watch is comfortable and very stylish, no need to replace! The overall experience is wonderful and easy to navigate and customize all of the available features. Would absolutely recommend this watch to anyone! I don't know how I could possibly live without it anymore. Oh yeah you can make calls on your watch, sound quality is great, so cool! Really just a fantastic device, stop reading about it and just go out and get one right now!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my watch
on August 21, 2023
Posted by: Toast3144
[This review was collected as part of a promotion.] I love my watch this is my 2nd watch I previously had the gear sport model this is was nicer i got some really nice accessories watch band and screen protector online using prime. And hundreds of other bands to choose from
My only complaint is the battery life does not last me 24 hours it must be charged every day
My only complaint is the battery life does not last me 24 hours it must be charged every day
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic watch
on August 21, 2023
Posted by: bigjeremy
[This review was collected as part of a promotion.] I'm pretty new to the smart watch game, but this has been a very great device for me. I love the fact that I can have certain apps notify my on my watch only, meaning less time wasted checking my phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super Functional
on August 21, 2023
Posted by: Lovewatches
[This review was collected as part of a promotion.] I love to be able to get my messages with out having to take my cellphone out of my bag.
Also I like that I can check my heart rate and oxygen level. But the most important to me is the fashionable design, I can wear it with everything!
Also I like that I can check my heart rate and oxygen level. But the most important to me is the fashionable design, I can wear it with everything!
Value
5
Written by a customer while visiting Samsung US