Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Simple to figure out
on August 21, 2023
Posted by: LuvsTechnow
[This review was collected as part of a promotion.] I am not the best with technology and I hate being stuck with my phone in my hand all day so my watch let's me do what I need to without worrying about the phone and setting it down somewhere or even just dropping it. Didn't think I'd wear it at all let alone everyday
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like my watch
on August 21, 2023
Posted by: Watchbm
[This review was collected as part of a promotion.] It's really helpful with time and being on the run it works well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best purchase
on August 21, 2023
Posted by: MOMof4
[This review was collected as part of a promotion.] Love my Galaxy watch 4. I wear it everyday to make sure I stay active. Perfect when I go on walks. It alerts me with appointments. Easy to manage. Love that I can change my screen & personalize my apps. Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad battery life
on August 21, 2023
Posted by: Ehtslove
[This review was collected as part of a promotion.] The battery dies after 4 hours of use from a full charge.
Value
3
Response from Samsung USBy Debra, Social Commerce, August 31, 2023
Salutations Ehtslove,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience.
Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Feel free to review the article titled, "Reduced battery life on your Samsung smart watch" when you have the free time in your busy day to learn more about how to increase your watch's battery life. For your convenience, I have linked this article below for your quick access. Let us know if you would like any further assistance by contacting Samsung Support at your earliest convenience.
Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great watch
on August 21, 2023
Posted by: Jpsin87
[This review was collected as part of a promotion.] The watch is excellent, aside from some software issues that made the watch unusable for a month, it is great for my daily routine. A couple of features missing would just make it even better but there is still room for improvement. Great watch, highly recommended.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PRODUCT
on August 21, 2023
Posted by: Bigdesire
[This review was collected as part of a promotion.] It has the best features, long battery life, I live how it's so convenient and comfortable I can change the band style I never really have to pull out phone always feel more safe using the watch but it's is the most amazing product I've gotten this year from samsung I mean my s22 is also the best overall samsung is the way to go for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great looks , bought it for that
on August 21, 2023
Posted by: Shiny2black
[This review was collected as part of a promotion.] Use for everyday , but it is still new !! Like the health features on it , the wristband works perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on August 21, 2023
Posted by: Dfordiz
[This review was collected as part of a promotion.] I have the galaxy 4 watch and I absolutely love it! I've had several smart watches and so far this is the most reliable and I've had no issues with ot at all. I receive notifications, phone calls ect. Its fun to customize which I like to do with my Samsung products.
Value
5
Written by a customer while visiting Samsung US