Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
The watch looks good and performs just as well!
on August 16, 2023
Posted by: Jaiizz
[This review was collected as part of a promotion.] I use this watch everyday for work and school. It's very convenient to use in my daily life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The watch is practical, lightweight, and stylish!
on August 16, 2023
Posted by: SatisfiedReviewer
[This review was collected as part of a promotion.] The watch is honestly such a versatile product. It is everything you would need from a smartphone, except it's compact and non-intrusive. It especially comes in handy when you are in a formal setting, such as a meeting or in a classroom, and for example, an urgent email or message comes up. Being able to glance at that immediately without offending the other party is an amazing addition. Another feature I love is the health monitoring aspect of it. It pairs up seamlessly with Samsung Health and I cannot even begin to count how many helpful functions there are, especially as someone who is trying to incorporate more excercise and movement into their life.
I also really like how versatile it is, unlike other typical smart watches on the market, the galaxy watch has a timeless round shape that I really appreciate. It fits the typical watch standard well and just looks more natural overall as opposed to a square or rectangular shape. It's surprisingly lightweight too! (FYI, I have the rose-gold one. I don't typically go for rose-gold as my first choice in jewelry color, but the shade I have is absolutely beautiful! I definitely suggest it!)
I also really like how versatile it is, unlike other typical smart watches on the market, the galaxy watch has a timeless round shape that I really appreciate. It fits the typical watch standard well and just looks more natural overall as opposed to a square or rectangular shape. It's surprisingly lightweight too! (FYI, I have the rose-gold one. I don't typically go for rose-gold as my first choice in jewelry color, but the shade I have is absolutely beautiful! I definitely suggest it!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Useless Fall Detection alert.
on August 17, 2023
Posted by: GrandmaD
We bought this watch specifically for the hard fall detection for a gentleman who has drop seizures. Our hope was to give him a bit more freedom outside on the property. Since purchasing the watch about least 3 month's ago, it has not detected and alerted 5 out of the 5 hard drop falls inside or outside our home.
A call to Samsung and their update assured the watch would detect hard falls. It has not.
A call to Samsung and their update assured the watch would detect hard falls. It has not.
Response from Samsung USBy Debra, Social Commerce, September 6, 2023
Hi GrandmaD,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The fall detection feature is not turned on by default on the watch; therefore, you’ll need to turn it on manually if you want to use it. It can only be enabled through the Galaxy Wearable app, so make sure the watch is connected first. You can change the sensitivity of your watch's fall detection feature by choosing when you want it to detect falls. You can set it to Always, During physical activity, or only during workouts. Be sure to look over the article titled, "Use the Detect fall feature on your Samsung smart watch" for more helpful information that you may find beneficial in resolving what you have been experiencing with your device. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087244/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The fall detection feature is not turned on by default on the watch; therefore, you’ll need to turn it on manually if you want to use it. It can only be enabled through the Galaxy Wearable app, so make sure the watch is connected first. You can change the sensitivity of your watch's fall detection feature by choosing when you want it to detect falls. You can set it to Always, During physical activity, or only during workouts. Be sure to look over the article titled, "Use the Detect fall feature on your Samsung smart watch" for more helpful information that you may find beneficial in resolving what you have been experiencing with your device. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00087244/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on August 17, 2023
Posted by: Fancy27
[This review was collected as part of a promotion.] I have never worn a watch. Never. I liked the idea, but couldn't stand the feeling of something always there. Until now. I bought this watch for myself and told my daughter I would give it to her if I didn't like it. Well, she didn't get it. Lol. I never take it off except to charge and clean it. I feel like I left the house with no shoes on if I forget it. I will definitely buy another one when this one stops working.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This watch has super great features gets most apps
on August 17, 2023
Posted by: JjsGalaxyWatch
[This review was collected as part of a promotion.] I use this single watch in all styles and colors as the bands are changeable to my vibe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations
on August 17, 2023
Posted by: Devinlesley
[This review was collected as part of a promotion.] I have a severe to profound hearing loss, without my hearing aids I am I'm complete silence for the most part, that being said, waking up to an alarm clock is impossible, but with my Galaxy Watch 4 I can now get up on time when my alarm goes off vibrating my watch. I haven't alway had a hearing loss and used to be able to get up with an alarm clock, with the help of my samsung smart watch I'm getting a little of my independence back...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it !!
on August 18, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I wear it for work because my job is physically demanding at times and very fast paced. My Samsung Watch4 tracks all my workouts perfectly just like I had hoped when I first bought it. I also LOVE not having to pull my whole phone out to reply to messages, answer calls, or even look something up on the internet. It's extremely convenient amd the interface is just beautiful! Definitely going to upgrade in the near future, since it's a bit older now lol but I will always love the Watch 4 ! ♡
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clean and efficient
on August 18, 2023
Posted by: Laurzz414
[This review was collected as part of a promotion.] Love the easiness of this device. Always rely on it to track my steps and what not
Value
5
Written by a customer while visiting Samsung US