Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Fast, compact, efficient
on May 31, 2023
Posted by: Samsung4lyfe
[This review was collected as part of a promotion.] I love how the watch is small, flexible and light weight. Tons of storage for all your apps and media. The load times of the features are quick and do not lag. Great product.
Written by a customer while visiting Samsung US
Customer Rating
5
This watch is awesome
on May 31, 2023
Posted by: ChrisSamsung
[This review was collected as part of a promotion.] This is the best watch I've ever owned it. Does everything I need a watch to do. Show easy maneuver Throughout all the apps. I like how you can customize the watch Faces.
Written by a customer while visiting Samsung US
Customer Rating
2
Dies quick. Decent features.
on June 3, 2023
Posted by: Tryn2help
from Washington
Expertise:Beginner
Love the watch features but it dies so quick. I feel like if I'm not active the battery doesn't even last a full work shift. Just a bummer. Was on a car ride and watch died before we even got to hike due to inactivity. Even though I was wearing it. On the plus it does charge quick I guess and if you have the cord can charge from your phone which is cool.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy Debra, Social Commerce, June 5, 2023
Howdy Tryn2help,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article I have linked below titled, "Reduced battery life on your Samsung smart watch" for some great tips and tricks on getting the most out your Galaxy Watch4's battery. If you would like any additional assistance afterwards, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Check out the article I have linked below titled, "Reduced battery life on your Samsung smart watch" for some great tips and tricks on getting the most out your Galaxy Watch4's battery. If you would like any additional assistance afterwards, please feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
2
Great watch, poor battery life
on June 10, 2023
Posted by: Kmarcus
Battery life is insufficient and never last a full day.
Response from Samsung USBy Debra, Social Commerce, June 12, 2023
Hello there Kmarcus,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. For your easy access, I have included a link below containing an article titled, "Reduced battery life on your Samsung smart watch." Be sure to check it out when you can. If you would like additional assistance afterwards, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. For your easy access, I have included a link below containing an article titled, "Reduced battery life on your Samsung smart watch." Be sure to check it out when you can. If you would like additional assistance afterwards, do not hesitate to contact Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Looking good even on an old lady!
on June 17, 2023
Posted by: Shirls
My son got this for me, he has a 5 and set it up for me . I really thought it was a to complicated to be able to use it,but
I Love it!
I Love it!
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery life from time of purchase
on July 8, 2023
Posted by: Chancer200
from Antioch, CA
Expertise:Expert
I have had this watch less than 2 years (still paying for it) within first 6 months I had to do warranty exchange for battery life, I have the screen light very low and do not have other features activated. Have noticed battery life is still horrible, charge it before bed and when I wake up (7hrs later) battery is at 15% and going into saver mode. My S2 watch has a much better battery life even after about 5yrs, when i "upgraded" to this one. Would not recommend!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy Bethany, Social Commerce, July 9, 2023
Hello Chancer200... Thank you for taking the time to review your Samsung Galaxy Watch4. Your input is important as we continue our quest to bring our consumers the best in design and functionality. I've attached a link that should help with the battery life of your device. Please reach back out to Samsung Support, also below, for additional assistance. Thank you for being a valued customer. -Bethany
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Reduced battery life on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
2
Inaccurate distance calculation
on July 10, 2023
Posted by: Chuck
I walk the same path at least 3 times per week. I practically walk in my own footsteps, but my distance varies as much as a quarter of a mile in a 3-mile walk. If you're using this watch as a fitness device, don't rely on the distance calculation.
Response from Samsung USBy Bethany, Social Commerce, July 13, 2023
Hi Chuck... We appreciate you taking the time to review the Samsung Galaxy Watch4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've linked an article that should help concerning your steps. Also below is Samsung Support, so please don't hesitate to reach out if we can offer you any further assistance. Thank you for being the best part of Samsung. -Bethany
Inaccurate steps on your Samsung smart watch
smsng.us/Samsung-Support
Inaccurate steps on your Samsung smart watch
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Survived a motorcycle crash
on July 16, 2023
Posted by: Sky5
from Portland, Or
I bought this for my birthday last year, and I've worn it every day. Yesterday someone swerved in front of me causing me to swerve and drop my motorcycle going 40 mph on a curve. My watch was one of the few things unprotected, and while it's scuffed, it's not broken and it still works perfectly. I couldn't be happier. (I am also scuffed but not broken)
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US