Customer reviews from Samsung US
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Average customer rating
4.2
(2,096 Reviews)
Rating breakdown 2,096 reviews
5 Stars
1,290
4 Stars
402
3 Stars
125
2 Stars
99
1 Star
180
78%of customers recommend this product.
(
1,014 out of
1,295)
Customer Reviews for Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver
Customer Rating
5
Convenient and amazing
on May 2, 2023
Posted by: QueenD
[This review was collected as part of a promotion.] I love this watch! I had a different watch, but I could call on it or walk away from my phone very fast too use it. This watch you can leave your phone at home, call, text, and even pay by tap! I use my tap okay all of the time, it amazes me how people don't or do not know how. It saves time digging in your wallet for your card and is you forget your purse at home, no problem use your tap pay. It does a lot of other things as well and it customizable! I definitely recommend this watch.
Written by a customer while visiting Samsung US
Customer Rating
5
My watch4 40mm love it so much here are my reasons
on May 2, 2023
Posted by: JadeOne
[This review was collected as part of a promotion.] I love that I can use my watch 4 40mm everyday especially when I'm sleeping. It keep tracks of my sleep patterns. I also use it at work and it counts my steps and when I get stressed it helps me calm down by using the breathing it has I also use it when I work out. I love it so much I bought my husband the watch 4 classic 44 mm
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life
on May 2, 2023
Posted by: Sazz0922
[This review was collected as part of a promotion.] I love this watch. The only issue I have with it is the battery life. I wear the watch mainly to monitor my sleep patterns. But I also use it to track my water intake and steps per day. There are days where the battery life will last 22 hours but most days it only is lasting 8 hours or less. I wear the watch all day and night. I keep the watch on battery saver mode to help preserve the battery but it clearly isn't working if I can't even go a day without it dying.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Aloha Sazz0922, thank you for taking the time out of your hectic day to share your sentiments with us about your Samsung Galaxy Watch4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences when using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles I have linked below titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch5's battery. Please do not hesitate to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
Great thus far
on May 2, 2023
Posted by: Prince6772
[This review was collected as part of a promotion.] Purchased for wife and myself. Great thus far after three weeks
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung watch 4
on May 2, 2023
Posted by: Aser0279t
[This review was collected as part of a promotion.] I love wearing my watch and getting my activity tracked and my sleep. Having my alarms come up in it is very convenient. I have used the find my phone feature quite often!
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life
on May 2, 2023
Posted by: Slimlover
[This review was collected as part of a promotion.] The battery life on the device is not good. It's only charged for about a day and a half. I just want more battery life
Written by a customer while visiting Samsung US
Customer Rating
5
Many awesome features and easily usable
on May 2, 2023
Posted by: Matador
[This review was collected as part of a promotion.] I enjoy use my galaxy watch to control my music selections. I often just Glace at it for notifications. Truly one of the best additions to my S23 Ultra. Ayyyy...gotta love Galaxy devices makes my life a whole lot smoother!
Written by a customer while visiting Samsung US
Customer Rating
3
What's great about this product
on May 2, 2023
Posted by: Samsungnumber1
[This review was collected as part of a promotion.] Being able to make your own customization on your screen to whatever you want is Great! Taking photos and making them into watch screens is amazing! The fitness features really help with keeping track and help elevate your workout.
But the only down fall I have is using the water feature, when you're in water is not that great. I've learn that the water feature doesn't help with keeping the watch functioning properly after use. So I would recommend NEVER wear in the pool. Becausevyour watch will not working properly a good long while after.
But the only down fall I have is using the water feature, when you're in water is not that great. I've learn that the water feature doesn't help with keeping the watch functioning properly after use. So I would recommend NEVER wear in the pool. Becausevyour watch will not working properly a good long while after.
Response from Samsung USBy Debra, Social & Commerce, May 8, 2023
Hello Samsungnumber1, thank you for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Our intention is for our customers to feel like they are having the most fascinating experiences when our products are being used. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Your smart watch is always ready for a dip. Just make sure you turn on Water lock mode to prevent accidental touches on your screen. It will also prevent you from accidentally activating your watch with a wake-up gesture while you're swimming. No matter what nature throws at you - whether it's rain or puddles - your watch will be perfectly fine. That's because many Samsung smart watches and fitness bands are water resistant. In other words, you can keep track of your workout when it's raining, or even underwater! For your convenience, I have included a few articles for your review regarding the water-resistant nature of your Galaxy Watch4. Be sure to check them out when you have the free time. Did you know that we also offer Samsung Care+ that can be added to eligible devices? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your watch behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your watch in your pocket without enabling your Water Lock mode, to dropping and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like some help with troubleshooting your devices. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078058/
https://www.samsung.com/us/support/answer/ANS00078031/
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00078058/
https://www.samsung.com/us/support/answer/ANS00078031/
Written by a customer while visiting Samsung US